Customer Service High School
Resume:
JOYCE STAFFORD
**** ******** ***** *******, ******* 30032
***********@*****.***
WORK EXPERIENCE
**/**** - **/**** ************ Atlanta
Front Office Assistant
• Greet patients entering office and checked them in for appointments
• Answered multi lined telephone system
• Scheduled appointments, and answered related question and concerns
• Verified insurance coverage
• Completed patients intakes
• Maintained patients filing system
• Entered patient information in data system
08/2002 - 02/2006 Peachtree Women’s Specialist Obstetrics & Gynecology
Front Office Check-In
• Provided excellent customer service, by greeting patients and checking them in for appointments
• Collected co-payments, balances due, and updated transactions into computer system
• Posted charges, payments and balances daily
• Entered patient information and encounters in data system
• Answered multi lined telephone system
• Scheduled appointments in data system, and answered related questions and concerns
• Assisted in patient check-outs, when needed
08/2000 - 05/2001 North Atlanta Obstetrics & Gynecology
Front Office Check-In
• Completed patients intakes
• Compiled and maintained patients records
• Prepared super bills daily
• Maintained patient filing system
• Entered patient information in data system
04/1997 - 01/2000 Fulton County Health Department-Women’s Health
Records & Document Specialist
• Processed data for thirteen health facilities
• Served as county liaison, transmitted data to state office via the GO system
• Edited and distributed master file
• Interviewed clients, prepared and completed records
EDUCATION
03/1984 Columbia High School
High School Diploma
03/19997 Atlanta Technical College
Cosmetology
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