Customer Service Sales

Greg Anderson

**** ******** **. ** **********, MI 49418 *************@*****.*** 616-***-****

****-**** *****, *** **** Life, NY 10010

Business to business development, offering life insurance to fund buy-sell agreements, key employee, LTC, disability and group health coverage. Received the Highest Paid Case Leader Award.

1996-2008 DISTRICT SALES COORDINATOR / HEALTH INSURANCE AGENT, Aflac, Columbus GA 31999

Recruited and trained independent agents in employer-employee sales presentation, developed new marketing strategies, customer service, and extensive participation in claiming process handling unusual and complex claims. I served as a liaison between the claimant and AFLAC by acquiring medical documentation from the doctor needed to process a claim. Became a $100,000 Fraternity Member, received a Bronze Key Club Award, recruited and trained top producers leading them into successful careers.

1991-1992 FRONT DESK SUPERVISOR, OfficeMax, Kentwood MI 49512

Supervised cashiers and service center, served customers, and balanced the books on a daily basis.

1990-1995 COMMERCIAL SALES, All Green/TruGreen, Grandville MI 49418

Developed and maintained industrial and residential customer base. Responsible for regional training for sales representatives about the science of horticulture and agronomic practices of the green industry and established enough clients in our tree and shrub division to commission three trucks.

1988-1990 ENGLISH TEACHER / MISSIONARY, Otsu Baptist Church, Otsu Shiga, Japan 520

Worked in alliance with Otsu Baptist Church by teaching English conversation as a second language. Responsible for project design, teaching curriculum and marketing strategies. I taught English and business practices to Japanese business owners with interest of expanding their business commerce.

1985-1988 LAB TECHNICIAN, Michigan State University, East Lansing MI 48824

Researched factors influencing the population density of potato leaf-hopper, within an inter-cropped field system of tomato and snap bean; with studies specific to the plants self defense mechanism. A scientific abstract was written on the plant differences in morphology in the greenhouse comparative to the field and its relationship to self defense.

1984-1985 DIAGNOSTICIAN, Plant Disease Diagnostic Laboratory, Michigan State University / Cooperative Extension, East Lansing MI 48824

Serviced county agents, growers and homeowners with diagnosis of and methods of control for plant disease/insect problems with expensive specialist interaction by handling 1,920 cases saving the industry millions of dollars in revenue.

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