Dora Ventura
Bronx, NY 10452
***********@*****.***
Objective:
Seeking for a position where I can utilize my education and prior experiences to contribute to the success of your organization.
Experience:
Inffinity Health Plan, Bronx, NY (3/09-6/09)
Data Entry/Administrative Assistant (Temporary)
Researched verification of Physician board certifications.
Input data on company designated program.
Verify members medical appointments
Becker Parkin Dental, New York, NY (4/06-7/07)
Customer Service Representative
Researched verification of Physician board certifications and criminal activity before shipping of anesthetics and other restricted-use drugs
Checked e-mails and phone messages from board certified DDS regarding re-imbursement of funds
Assisted client Doctors with ordering of dental office equipment
Collected returned merchandise from dental offices, inspected and recorded findings and shipped to manufacturer for repairs or replacement
Liaised with UPS to ensure proper handling of sensitive equipment and drugs
Dougherty, Leventhal & Price LLP, Hazleton, PA (3/05- 9/05)
Legal Assistant
Managed appointment calendars for family court and litigation Attorneys
Took dictation for legal proceedings and formulated memos and documents
Provided Spanish interpreter services for Attorney meetings with non English speaking clients
Provided reprographics service for sensitive legal documents
Scheduled initial Physician assessments for verification of claimed injuries
Assisted Attorneys with preparations for hearings, trials and meetings
Secured police reports, newspapers and accident logs for verification of facts in vehicular incidents
New York Public Library, New York, NY (9/03-12/04)
Computer Support
Instructed library patrons regarding the use of Internet, Microsoft Word and Excel programs
Performed technical support and trouble shooting of public computers
Shelved and organized books according to the Dewey Decimal system
Gathered damaged books into bins for shipment to main branch
Education:
Monroe College, Bronx, NY
Bachelor of Business Administration, Granted: December 2008
Major: Business Management GPA 3.7
A.A.S. in Hospitality & Tourism Management, December 2004
Skills:
Microsoft Word, Excel and PowerPoint, type 40 wpm, knowledgeable in the use of Theos office management program.
Languages:
Bilingual (English and Spanish)
References:
Available upon request