Customer Service Technician

Brett Olmeda

**** ** ***** **.

Houston Tx. *****

281-***-**** *************@*****.***

OBJECTIVE:Seeking an entry-level Pharmacy Technician position which will allow me to demonstrate my flexibility, reliability and strong interpersonal skills in a service-oriented environment.

Work Summary: Registered Pharmacy Technician (TX #118061)

08/12-Present Bayshore Medical Center

Perform pharmacy technician duties such as data entry, preparation of medications, filling, compounding medications, and delivery. Prepare narcotic, epidural, and chemotherapy medications. Assist with medication inventory in the pharmacies and Pyxis medication units, as well as worked in bulk storage pharmacy and assisted with ordering, billing, and filling of satellite pharmacies.

09/15/10-08/12 Memorial Hermann

Perform pharmacy technician duties such as data entry, preparation of medications, filling, compounding medications, and delivery. Prepare narcotic, epidural, and chemotherapy medications. Assist with medication inventory in the pharmacies and Pyxis medication units, as well as worked in bulk storage pharmacy and assisted with ordering, billing, and filling of satellite pharmacies. Worked the O.R. satellite pharmacies for different units, and knowledgeable with most emergency drugs, procedures, and orders.

11/02-01/12 Kroger Pharmacy

Type, process, and prepare medical prescriptions. Assist with daily insurance billing information, including Workman’s Compensation claims for patients. Maintain inventory records and order stock. Provide customer service and information for proper use of medications and equipment. Assist pharmacist with employee training for utilization of medical products, simulations, and product evaluations. Aid sales force in customer support, medical supply sales, and provide valuable feedback regarding product use and customer satisfaction. Responsible for monthly QA and medication expiration checks, as well as maintain OTC medical area. Continuing education to maintain certification and expertise of latest medical practices.

07/03-03/10 Methodist Hospital

Perform pharmacy technician duties such as data entry, preparation of medications, filling, compounding medications, and delivery. Prepare narcotic, epidural, and chemotherapy medications. Assist with medication inventory in the pharmacies and Pyxis medication units, as well as worked in bulk storage pharmacy and assisted with ordering, billing, and filling of satellite pharmacies. Aid in the training of new employees. Prepare crash carts for different units in the hospital, and assume primary role in the restocking of medications for different pharmacy units in the hospital.

2/05-02/06 MD Anderson Cancer Center

Prepared daily chemotherapy batch of drug IV’s for cancer treated patients. Reconstituted chemotherapy solutions for the preparation of intrathecal injections. Special preparation of polypeptide and melanoma injections. Directly involved with daily Pyxis inventory for most ICU units. Assist pharmacist in the training of new employees and new updates. Continuing education to maintain certification and expertise of latest medical practices.

Education

Valley View H.S. Pharr, Tx. 19995 Graduate

Texas A&M Corpus Christi, Tx. 1995-2000 B.A. Science & Education I.P.

State & Sterile Products Certified, & Registered with Texas Board of Pharmacy

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