Adminstrative Assistant

Mindora M. (Mindi) Purgason

**** ***** ***** **. ******, SC 29335 864-***-**** *******@*******.***

Experience

Office Manager/ Ophthalmic Assistant

February 2002 – February 2009 Spartanburg Vision, Spartanburg, SC

 Manage up to 4 staff members daily including proper scheduling of staff.

 Maintain inventory levels utilizing Flexsys Software , including frames, lenses and contact lenses.

 All office duties, including scheduling of appointments, assisting the doctor with pre-testing the patients, assisting the patient with frame and lens choice, lens fabrication, and frame repairs.

 Also responsible for daily entry of patient information in Altapointe software, filing insurance utilizing websites, paper claims and electronic claim filing.

 Order fulfillment, including special ordering frames, lens orders to laboratories, and ordering contact lenses.

 Reviewing monthly sales goals, profit and loss and cost of goods, using Excel Software.

 Certified Paraoptometric Technician (CPOT)

Customer Service Representative

February 2000 – January 2002 Cox CustomMedia, Greenville, SC

 Maintain a good relationship with established customers, including assisting them with their orders and taking orders over the phone.

 Training new customers; retraining established customers when needed

 “Checking In” newsletters, which includes checking the order form for accuracy, and entering the order into the accounting software.

 Answering and returning upwards of 20 to 30 phone calls per day.

 Print Production Specialist

 Check newsletters for errors, and ensure that all corrections have been made before sending the job to print. Each job is then placed into its appropriate jacket and is electronically “checked out” of the accounting software, taking care that each customer is billed correctly for the items that were ordered.

 Printing reports to present to the printing department for the purpose of scheduling for the next days production

Sales Support/ Database Specialist

November 1996 – February 2000 PrintSource, Inc. , Spartanburg, SC

 Assist Sales Staff with all office duties, which include order entry, using Xetex computerized order entry software, form design, written correspondence with vendors and customers. Maintaining Customer records, as well as daily customer service calls to and from vendors and customers.

 Manipulation of data from fixed length files into usable database formats in order to personalize insurance forms, and major university athletic membership cards and credential packets. Personalization includes running a thermal card printer, and a high-speed low temperature laser printer.

 Inventory control duties include shipping and receiving on a daily basis. Shipping primarily done with UPS Online office, as well as many major trucking lines, i.e. Dixie Trucking and Overnite Trucking.

Assistant Manager

July 1994 – November 1996 Dress Barn, Spartanburg, SC

 Supervision of shifts, cashier, daily paperwork, deposits, merchandising, and payroll with an emphasis on customer service at all times

Education University of South Carolina @ Spartanburg, Spartanburg, SC

 Bachelor of Arts, History

 Concentration in Education

 Member of Delta Zeta Sorority, Corresponding Secretary, Song Chair

 Student Government Association, Senator (2 years) and Secretary

 Member of Pep Band (4 years), Special Assistant to Director

 Student Assistant, work study placement in USCS Library, Counseling and Career Services and the division of Fine Arts, Languages, and Literature

Special Skills

Equipment

Humphrey Visual Field Analyzer

Humphrey FDT, Field Screener

Fundus Photography – Canon CR-DG1 Non Mydratic Retinal Camera

Velo/Burton Auto Refractor

Titmus Vision Tester

Software Skills

Microsoft Office Suite

Altapoint Practice Management Software

Flexsys Inventory

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