Katlin Bagwell 832-***-****
***** ********* **** - *** ***, Houston, TX 77075 ************@*****.***
Profile
Almost three years of experience in the food/dining business. Experienced as a supervisor, server, hostess, trainer and cashier. A few months working as an intern. Strong focus on customer service at each position.
Work History
U.s Capital Advisors-October 2011-present
Marketing Intern
• Answered and made multiple phone calls daily.
• Filing documents.
• Worked with Microsoft excel and Microsoft outlook on a daily basis.
• Put together packets for company seminars.
• Answered client’s questions.
HOA Restaurant group-March 2011-July 2011
Server/Hostess
• Greeted and sat guests.
• Gained full knowledge of all food and beverage offerings.
• Promptly delivered guest’s food and beverage order ensuring quality and accuracy.
• Attended to guests during their entire dining experience.
• Maintained cleanliness and organization of entire restaurant area.
Olive Garden-July 2010-March 2011
Server
• Provided courteous service and was cordial to all team members and guests.
• Learned the wine list and became familiar with the most popular offerings.
• Bussed tables as necessary.
• Reviewed any changes to menu and/or specials.
• Effectively communicated orally and in writing.
• Maintained cleanliness and organization of entire restaurant area.
Kroger-October 2008-July 2010
Cashier
• Operated cash register to ring up food items.
• Supervised/trained other cashiers.
• Checked coupons and food stamps to validate.
• Weighed and priced produce and bagged customer’s purchases.
• Answered customers' questions and provided information on procedures and policies.
• Occasionally restocked shelves and marked prices on items.
Education
BBA
Diploma San Jacinto College, Houston, TX
Pearland High School 2014
2010
Computer Skills
MS Word, Excel, PowerPoint and Microsoft Outlook.
References
References are available upon request.