Customer Service Representative

THIKRA BEHNAM

**** ** **** ****,

Shelby Township, Michigan 48316

Cell# 515-***-**** kpu4nt@r.postjobfree.com

Summary of Qualifications

Professional translator – Interpreter utilizing three languages (English, Arabic, Aramaic and some Kurdish). Highly motivated language and culture instructor through great communication skills. Proficient in MS Office programs and other graphics’ software.

Professional Experience

Provided advanced and professional linguistic services and cultural advice for the US Military in support of Operation Iraqi Freedom (OIF) and Operation New Dawn (OND) in Iraq.

Gained an outstanding experience of simultaneous and face-to-face interpretation due to long hours of Key Leader Engagements (KLE) conducted between US military staff and Iraqi high – ranking military counterparts.

Emphasized key cultural and linguistic knowledge through training classes when acted as an instructor to US Military personnel on how to communicate with Iraqi Security Forces officers and handle different complicated situations.

Monitored and thoroughly analyzed international and local media presentations of current events in multiple venues (television, radio, internet, and print).

Work History

Global Linguist Solutions LLC, Baghdad, Iraq 2008 - 2011

Multi-Task Linguist & Cultural Advisor

Mission Essential Personnel LLC - Fort Lewis, WA 2008

Cultural Role Player

Blockbuster Inc., Centreville, VA 2008

Customer Service Representative

Titan Corporation, under contract to United States Army, Mosul, Iraq 2004 - 2006

Translator - Interpreter

Education

Mosul Institute of Technology, Mosul, Iraq

Associate degree in Electric Power Control, 1987

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