Assistant Project Manager

Paula R. Thomas

**** ********. *******, ** 832-***-****. *********@*****.***

SUMMARY OF QUALIFICATIONS

More than ten years of support and general office experience with major companies. Provided excellent verbal and written communications skills. Also, volunteered at Highland Middle School in the Records Department. Computer skills consist of Word, Excel, Power Point and Outlook.

PROFESSIONAL EXPERIENCE

Litton Loan Servicing LP, Houston, TX 2007-2008

High Risk Support Specialist

Provided direct Support to 5 High Risk Specialists and the High Risk Analyst.

Tracked and logged in sales results in the system so that the specialists proceed with foreclosure in a timely manner.

Opened, sorted and tracked mail into the system, and arranged FedEx pickups.

Imputed data from the High Risk department on an Excel worksheet.

Responded to questions requested from outside vendors through the system.

Ordered, tracked, and processed collateral and servicing files through the system.

Researched unpaid invoices and sent them for payment.

Ordered office supplies, assisted with sending faxes, and general copying.

University of Houston, Honors College, Houston, TX 2004-2007

Student Services/Financial Assistant

Imputed student data into the system for enrollment into the Honors College.

Answered phones and helped students with enrollment information.

Tracked employee hours on Excel worksheets for bi-weekly payments.

Assisted with bi-weekly payroll.

Updated and maintained employee data for HR and provided employee information.

Prepared student records and maintained files as well as logged files into database.

Ordered office supplies, assisted with sending faxes, and general copying.

Full time college student at the University of Houston, Houston, TX 2002-2004

Washington Mutual, Houston, TX 1990-2001

Foreclosure/Payoff Support Specialist

Researched and ordered original mortgage documents from outside vendors.

Processed loan packages and referred them to the Foreclosure Attorney.

Requested information from title companies to release a clear title.

Trained new hires to become top processors with a high rate of success.

Prepped servicing files that are removed or checked out of the database.

References available upon request.

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