Jennifer Fernand Resume

Jennifer M. Fernand

***** ********* ***** ****

Cypress, TX 77433

281-***-****

**********@*****.***

Education:

University of Colorado at Colorado Springs

Bachelor of Arts Degree in Anthropology

Graduated Cum Laude in 2002

Professional Experience:

5/00-7/02

Electric Beach Tanning Salon-Customer Service Associate

-Proactively sold tanning products to increase revenue within company.

-Maintained and cleaned tanning beds and work environment.

-Assisted in the ordering, pricing, and stocking of products.

-Assisted in daily inventory control of products.

-Clearly understood company promotions or specials.

-Assisted in staff scheduling.

-Responsible for entering customer profiles into computer and keeping accounts up to date.

-Answered customer phone calls and questions.

-Acted as salon manager while management was on vacation.

4/97-12/98

JC Penney-Sales Associate-Jewelry Department

-Proactively sold products to customers in a face-to-face sales environment.

-Assisted in inventory management to maintain profit within company.

-Assisted with unloading shipments and checking in new merchandise.

-Maintained a clean work environment

-Solved customer problems or complaints without management assistance when appropriate.

Recognition:

-Rampart High School Valedictorian, 1997

-Undergraduate of the Year-Department of Anthropology, 2002

Software Skills:

Microsoft Operating Systems, Microsoft Office 2000 and Office XP Software: Word, Excel, Outlook

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