Senior Business Systetm Analyst, IS Change Manager
Resume:
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Accomplished Senior Business Systems Analyst with experience in multi faceted Accounting/Finance and Sales/Marketing environments
• Team oriented
• Experience in requirements gathering and documentation, test script creation, execution and result documentation
• Proficient in various software applications and database systems with an ever increasing role as Change Manager and Team Leader
• Implementation of system solutions resulting in improved work flow
• Flexible and able to work in a fast-paced environment
• Highly communicative and organized
• Performed audits for adherence to Sarbanes Oxley (SOX) regulations
• Known for my ability to establish positive work relationships with business and system clients and colleagues.
• Process Expert
• System Expert
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Amgen Inc
Thousand Oaks, CA
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2000 to 2009
Information Systems (IS) Change Manager
IS Configuration Manager
Managed daily operations of the Sales and Marketing Information Governance Systems.
• Assisted users with understanding IS Change Management processes and system support.
• Supplied upper management with adherence metrics reports on a daily, weekly, and monthly basis.
• Performed audits of the activity in the change management systems for adherence to Sarbanes Oxley (SOX). Compared and reported on the adherence to the change process for the internal and external audit groups.
• Facilitated weekly change requests meetings with business and system owners to assure they are complying with the change process and discuss if the change affects other systems that should be included in the analysis.
• Governed the integrity of the IS Registry data by performing audits, maintaining the information to ensure that the feed from the IS Registry data to the Change Management System was accurate and up to date.
• Reviewed processes and recognized productivity enhancement opportunities and recommending solutions.
• Lead the Sales and Marketing IS teams with the company wide preventative maintenance planning and execution and other teams as needed.
• Acted as liaison with business and systems teams to address any improvements that needed attention.
• Considered the process and system expert for the Change Management System and the IS Registry.
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2000 to 2009
Senior Business System Analyst
Acted as core team member as Business System Analyst on several Sales and Marketing Information Systems (IS) implementations and projects. Experience in requirements gathering and documentation,test script creation, execution and result documentation.
• Produced gate review documentation for requirements, initial design and testing for new systems and upgrades other various tasks.
• Initiated the concept of User Acceptance Testing (UAT) along with process of creating test scripts. Worked with business and systems personnel to create the UAT documentation and coordinated the actual testing.
• Proactive in implementing the Change Management process to ensure that all changes where accurately documented and tracked for various change types.
• Mentored junior staff on documentation and overall gate review process.
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1990 to 2000
Associate Manager, Application Support
Managed daily operations of the financial and accounting reporting systems.
• Responsible for interface management, including analysis and design based on user requirements and/or data submissions from internal systems or vendor files.
• Maintained the integrity of the general ledger data by performing audits, monitoring access and assuring appropriate controls within the application.
• Managed the creation and maintenance of financial reports assuring the accuracy of management reports used for internal and external reporting.
• Assisted users with understanding financial applications, reporting processes and tools.
• Managed the group that provided application support, customer service and troubleshooting.
• Improved the Controllership’s financial systems by reviewing processes and recognizing productivity enhancement opportunities and recommending solutions.
• Participated on, and frequently lead teams specifically for the Amgen Planning System, Coda General Ledger, JDE implementation, Controllership re-engineering and other teams as needed.
• Supervised staff, providing performance appraisals, staff development guidance, hiring and handling of staff relations and problems.
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Unisys Corporation
Camarillo, CA
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1989 to 1990
Financial Analyst
Created quarterly operating budgets and management reports utilizing multiple software systems.
• Maintained an Oracle database system that supported Human Resources in compiling all personnel records. Accessed this database to calculate salary information by department for budget projections and analyses.
• Implemented a program, using the Oracle database system, for tracking and recording capital asset appropriations by organization.
• Tracked actual costs versus budget on a monthly basis, documenting discrepancies.
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1987 to 1989
General Accounting Analyst
Assigned to numerous special projects to analyze and implement solutions to problems in the general ledger.
• Supervised eight employees on a major project for top corporate financial executives which corrected a five year on-going bank reconciliation problem, ultimately saving the division approximately $7M.
• Created a complex computer spreadsheet for calculating overhead cost allocations to various corporate divisions.
• Analyzed and improved the procedure for reconciling A/P, collection and disbursement cash accounts.
• Generated management reports on the status of fixed assets through a collective corporate database system.
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1984 to 1987
Accounts Receivable Analyst
Performed all the Accounts Receivable duties including reporting and general ledger reconciliation.
• Organized and created a method of invoicing cost-type contracts that increased cash flow by one full month.
• Improved departmental productivity by computerizing formerly manual financial record keeping and reporting.
• Created an intricate computer spreadsheet system used to reconcile the A/R sub-ledger to the general ledger.
• Coordinated with the contracts department and DCAA on contract closeout analyses.
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Bachelor of Science Degree
Computer Information Systems
California Lutheran University
Thousand Oaks, CA
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