Sales Manager

LYNN GLENWRIGHT ALLEN

San Diego, CA *****

Phone: 858-***-****/Cell: 858-***-****

Email: **********@*****.***

OBJECTIVE: I am seeking a challenging position, which can utilize my skills, talents and team building attributes. I have ten years of strong business experience in Sales and Management with an emphasis in the Hospitality Industry, contract management and client satisfaction.

EDUCATION: Business Science Degree with concentration in Hotel, Restaurant and Travel Management. Graduated from California State Polytechnic University, Pomona, California (1987)

ADDITIONAL TRAINING:

• European Cuisine, Wine & Hotel Management, Ecole Hotelier

• Lausanne, Switzerland: June – August 1985

• Embassy Suites Management Training Program

• Certificate of Achievement in Sales and Marketing for the Holiday Inn Corporation

• Certificate of Achievement-Institute of the American Hotel and Motel Association

• Completed Sheraton Corporation classes in Sales Negotiations and Marketing

• Account Management and Sales Presentations

• Certificate of Achievement in Contract Writing and Negotiations from the American Hotel and Motel Association

EXPERIENCE:

• KODIAK, LLC., La Jolla, CA - Office Manager – 2008 to 2012

o Hired, trained and coordinated all office staff in support of the Outside Sales Representatives.

o Ran day-to-day operations and marketing of the office including coordinating travel schedules, appointments, meetings and events.

o Structured financial products to the outside market place

o Developed and maintained corporate business relationships

o Negotiated and wrote corporate travel contracts for the company.

o Responsible for all inventory and ordering of the office products/supplies.

o Recorded and tracked commissions to be handed out at the end of each month.

• STEAMERS SEAFOOD RESTAURANT, Pismo Beach, CA – Server/Catering Coordinator 2006 to 2007

o Greeted guests, placed food and liquor orders in a timely manner. Made sure the customer’s food came out hot and plates were dressed and garnished accordingly. Worked with the kitchen on special orders pertaining to customer’s specific dietary needs. Ran and closed out end of shift sales for Accounting Department. Promoted the restaurant via face-to-face, phone calls and media/print outlets to acquire new business and help promote the restaurant during off-seasons as well as the peak season. Helped with set-up and serviced small banquets such as Rotary Club, Kiwanis and other community organizations.

• California State Polytechnic University, San Luis Obispo, CA – School of Architecture

Executive Assistant - 2006 (temporary position)

o Collected donations for the Advancement Department

o Assisted in the marketing associated with the Advancement Office, the Alumni Association and scheduled events.

o Responsible for all communications in and out of the Architecture Department as well as collecting, logging and distributing packages and mail.

o Handled and coordinated all meetings/catering events

o Responsible for the Dean of the School of Architecture and Director’s travel schedule which included air, hotel and rental cars.

o Negotiated corporate travel contracts for the department

o Responsible for all incoming donations. Itemized and fiscally responsible for all accounts using appropriate accounting methodologies.

o Responsible for procurement for all office supplies.

o Scheduled and coordinated meetings and appointments for the Advancement Director

o Handled and managed a multiple line phone system

• HOLIDAY INN ON THE BAY, San Diego - Catering Sales Manager – 2002 to 2003 (experience in Delphi, Holidex, Microsoft Office & Micros-POS Systems)

o Generated significant revenues to the Banquet/Catering operations.

o Responsible for internal and external clients and coordination of all aspects of the department operations pertaining to any functions being held on the property.

o Duties included but not limited to, prospecting new business, maintaining public relations with existing & ongoing business, booking events, hotel site tours, menu tastings, negotiations, drafting, execution of contracts, attended BEO meetings, met with the in-house A/V Company for customer’s needs and set-up options as well as serviced the events.

o Worked closely with the Food and Beverage Director and Chefs to meet customer’s needs and expectations on menu choices and selections.

o Attended Trade Shows to promote the Social Markets for the hotel (weddings, reunions, sport teams, charitable organizations and more)

o Planning and obtaining pertinent information relative to the events to ensure event success. Handled all inquiries by clients and communicated all related information to hotel colleagues in an accurate and timely manner.

o Maintained public and corporate relations with clients through active participation in associations and clubs.

o Developed and executed local sales campaigns as well as initiated and coordinated sales measures to meet immediate and specific needs. Pursued and promoted Conference and Banquet Business as well as other hotel facilities in order to meet and exceed budgets and forecasts set for both rooms and banquets

o Assisted in strategic market planning for future growth of the department as well as the hotel.

o Coordinated and negotiated with NAVFAC SW on their rooms and catering contracts.

• GWTA INSURANCE SERVICES, San Diego, CA - Office Manager 1998-2001

o Handled all Travel/Meeting Schedules, catering events, supervised support staff, developed and maintained client/broker/agent relationships.

o Coordinated all activities of the office simultaneously with no supervision required.

o Excellent customer service skills as well as superb communication skills. Noted for my fiscal and business acumen.

• WESTLAM FOODS, Chino, CA - Account/Sales Manager - 1990 to 1993

o Secured new business in Los Angeles, Orange and San Diego Counties. Maintained public relations with existing accounts, monitored account usage based on shipping reports as well as analyzed competitive marketplace. Negotiated large volume discount contracts.

• SHERATON PLAZA LA REINA HOTEL, Los Angeles, CA - Sales Manager – 1989 to 1990 (IBT-volume discount market)

• HOLIDAY INN, BRISTOL PLAZA, Costa Mesa, CA - Sales Manager - 1988 to 1989 (Group & Corporate markets)

• EMBASSY SUITES HOTEL, West Covina & Downey, CA Suite Management Development Program – 1987 -1988 (trained in all departments of the hotel including MOD)

REFERENCES

• Karen Pearson Ringel – Director Real Estate, NAVFAC SW 619-***-****

• Denise Tabar – Director of Customer Relations, Intuit 858-***-****

• Mary Rosi – Independent Contractor, Small Business Owner 858-***-****

• Linda Righter - Assistant to the President of Hayden Beverage Co. 208-***-****

Contact this candidate