Customer Service Management

Anirudh Anil Joglekar.

***, ****** ****., ********** ******,

Behind City Pride, Bibwewadi,

Pune 411037.

Cell: +919*********

Email: kouqdk@r.postjobfree.com

Career Profile:

Looking for a position as a Senior Mortgage Underwriter wherein my 8 years of working experience will make a notable contribution towards the growth of the organization.

Core Competencies:

Possess comprehensive analytical skills

Detail oriented with excellent research and decision making skills

Possess comprehensive communication and customer service skills

Skilled with Microsoft Office Tools – Word, Excel, Access & PowerPoint

Excellent presentation and organizational skills

Familiar with the automated system used in loan underwriting

Ability to perform tasks accurately under deadline pressure

Education Summary:

Master in Business Administration (Specialized in Finance)

Institute of Management Education, Pune, 2003

Master in Commerce (Specialized in Costing)

Pune University, Pune, 2003

Bachelor in Commerce

Pune University, Pune, 2001

Professional Experience:

Centre Head – Mortgage Underwriter – July 2007 till date

India Infoline Finance Ltd.

Handle the tasks of approving loans up to lending authority as well as recommending lending decision on those loans that needs higher lending authority for applications sourced from locations like Pune, Nashik, Kolhapur and Sangli

Currently hold lending authority of INR 10 Millions

Perform the responsibilities of ensuring that the credit policies and underwriting guidelines adheres to the norms of the organization

Handle the tasks of updating relevant changes in underwriting guidelines to all Mortgage staff of four underwriters, twelve loan processors and train them accordingly

Perform responsibilities of underwriting first mortgage, home equity loans, construction loans and managing lowest levels of delinquencies

Managing profitability of all locations

Credit Officer - Loans Underwriter – September 2006 – June 2007

Indiabulls Credit Services Ltd.

Performed the responsibilities of approving and denying Business loan applications and Personal Loan applications

Handled the tasks of generating complete underwriting of business loans and personal loans

Performed the responsibilities of evaluating financial status of the applicant

Maintained lowest levels of delinquencies and ensured healthy credit portfolio

Worked closely and communicated with the Correspondents on a daily basis to solve any queries

Trained processors as well as managed a staff of four loan officer

Officer – Mortgages & Home Equity Loans – March 2004 – September 2006

ICICI Bank Ltd

Performed the responsibilities of Credit Assessment of all mortgage loan applications and home equity applications post necessary verifications measures adopted

Interacted with the Legal Agencies, Technical Agencies, Verification Agencies for Quality reports and ensuring lowest possible turnaround time

Performed the responsibilities of financial stability and soundness of the client

Maintenance of various monthly reports for presentation to Management

Performed Approval & Disbursement process at the branch level

Managed smoothly average business volume up to INR 20 Crores p.m.

Officer – Mortgage & Home Equity Loans Operations – December 2003 – March 2004

Kotak Mahindra Bank Ltd

Performed the responsibilities of Scrutinizing property documents, disbursal documents and monitoring the compliance of disbursal process.

Performed the role of maintaining property documents with the utmost safety and then dispatching for storage at HO.

Banking & Reconciliation of Disbursed cheques, Pre EMI cheques & Processing Fees cheques.

Performed the role of issuing Income Tax redemption certificates.

Professional Certifications:

Diploma in Network Centered computing from National Institute of Information Technology (NIIT)

Personal Details:

Name: Anirudh Anil Joglekar

Employment Status: Full Time

Relationship Status: Married.

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