Customer Service High School

AMBI LYNN BOHANNON, BSW

Phone Number: 912-***-****

E-mail address: ******@*******.***

Address: **** **** *****, ********, ******* 31501

OBJECTIVE

My main objective in choosing a career is making sure I have created a strong, positive outreach source in the community. After gaining more than ten years experience working in not-for-profit organizations and state programs, I feel that I have become an excellent advocate for members of the community who need a voice.

EXPERIENCE

2009-Present Southeast Health District Waycross, GA

Universal Newborn Hearing District Coordinator/Operations Analyst

Serve as the primary point of contact for hospitals within the health district for all questions and concerns regarding the UNHSI program and protocols.

Responsible for gathering all required reports and data from hospitals within designated time frames.

Work with State UNHSI Coordinator and/or District contract audiologist to address hospital performance falling below set benchmarks on screening and referral rates.

Organize and assist in providing education and community outreach activities to promote awareness of UNHSI purpose and initiative.

Perform comprehensive tracking and follow-up of families within the district whose child has been referred to Children 1st through UNHSI, has had a referral on a follow-up screening, and/or has confirmed hearing loss.

Responsible for ensuring that benchmarks of screening by 1 month of age, diagnosis by 3 months of age, and enrollment in early intervention by 6 months of age are met within the district.

Report infants who are considered “lost to follow-up” to the State UNHSI Coordinator.

Responsible for ensuring linkage to early intervention services following diagnosis.

2008-2009 Satilla Regional Medical Center Waycross, GA

Senior Behavioral Center Social Worker

Discharge Planning

Contact referral sources and make referrals to appropriate services

Conduct familt meetings

Run treatment team meetings

Facilitate Porcess and Psycho-Social groups for patients

Complete Psycho-Social, Depression and Anxiety Scales

2007-2008 DHR/DFCS Blackshear, GA

Pierce County DFCS Social Services Case Manager

Responsible for meeting response times of intakes received to ensure the safety of children.

Served as an educator and advocate for families.

Linked families to community resources.

Facilitated and co-facilitated familt team meetings to help families and the agencies that they may be involved with in the community come up with plans that they can follow to meet the requirements of family preservation.

1999-2006 Stewart-Marchman Center Daytona Beach, FL

Healthy Start/Healthy Families Program Supervisor 2002-2006

Supervised a team of four Family Support Workers.

Ensured contract standards were met through monitoring levels of care, supervision, and in-home observations as well as completing quarterly reports.

Educated employees, community members and clients in prenatal care, child development, and child abuse/maltreatment prevention.

Family Support Worker 2000-2002

Completed home-visitations.

Educated families through FSU and Growing Great Kids curriculums.

Completed screening processes such as Parenting Stress Index, Home Safety Assessments and Ages and Stages Questionnaires.

Detox Unit Secretary 1999-2000

Responsible for maintaining a unit census, ordering unit supplies, and customer service.

Responsible for taking and transcribing meeting minutes.

EDUCATION

1997 Mainland Senior High School Daytona Beach, FL

High School Diploma in General Studies

2000 Daytona Beach Community College Daytona Beach, FL

Associate Degree of Science in Nursing

2004 Saint Leo Universty Saint Leo, FL

Bachelor’s Degree in Social Work

2007-current Capella University Minneapolis, MN

Currently pursuing Mater’s degree in School Counseling

SKILLS

Microsoft Office Skills

Excellent in leading educational trainings

Networking and advocating within my community

SPECIAL INTEREST

I am very dedicated to my profession. I am dependable, punctual, reliable, creative and innovative. I greatly look forward to starting a new career where I can utilize my networking skills within our community.

• E-MAIL ******@*******.***

1003 DEAN DRIVE • WAYCROSS, GEORGIA 31501 • PHONE 912-***-****

Contact this candidate