JENNIFER ROSENGREN
********.*********@*****.***
SUMMARY OF QUALIFICATIONS
Skilled as an effective human resource professional
Skilled as an effective liaison in communicating with legal, business, and banking professionals
Possess excellent organizational skills with ability to plan, schedule and manage several projects concurrently
Responsive and flexible in addressing and attaining goals
Ability to quickly understand new information and situations
Skilled in providing assistance, guidance and advice in employee relation issues
EXPERIENCE
July 2007 –July 2011 Search Institute Minneapolis, MN
Human Resource Manager
Developed and implemented human resources programs, policies, and practices.
Provided assistance and training to directors and managers to improve supervision and employee relations.
Worked directly with CEO and CFO to provide timely and accurate communications throughout the agency.
Handled annual benefit enrollment, benefits administration, and broker contacts.
Processed all terminations and coordinated COBRA compliance.
Conducted all new employee orientation and onboarding.
Responsible for recruiting and staffing logistics, including but not limited to job postings, resume review, screenings, interviews, and background checks.
Completed salary surveys and ranges on an annual basis.
Responsible for payroll system and processing payroll.
Responsible for updated performance management tools and system.
Maintained all employee records, employee handbook, insurance records, and contract service agreements.
Completed all necessary reports to be in compliance with contracts (i.e. affirmative action reporting, financial reporting).
Supervised front office and reception staff.
December 1998 – June 2007 The Storefront Group Richfield, Minnesota
Human Resource and Administrative Manager
Developed and implemented human resources programs, policies, and practices.
Provided assistance and training to directors and managers to improve supervision and employee relations.
Worked directly with CEO and CFO to provide timely and accurate communications throughout the agency.
Handled annual benefit enrollment, benefits administration, and broker contacts.
Processed all terminations and coordinated COBRA compliance.
Conducted all new employee orientation and onboarding.
Responsible for recruiting and staffing logistics, including but not limited to job postings, resume review, screenings, interviews, and background checks.
Provided payroll backup.
Completed salary surveys and ranges on an annual basis.
Responsible for updated performance management tools and system.
Maintained all employee records, employee handbook, insurance records, and contract service agreements.
Completed all necessary reports to be in compliance with contracts (i.e. affirmative action reporting, financial reporting).
Supervised front office and reception staff.
Monitored and processed renewals of vendor contracted services.
Acted as backup system administrator for computer network system.
Provided administrative support to CEO and all program directors.
Conducted annual United Way campaign.
Acted as liaison for board of directors and maintained accurate records and minutes of board meetings.
Handled facilities maintenance for all offices.
Processed all credentialing for new and existing therapists.
Assisted with annual golf tournament and various fundraising activities throughout the year.
1997 – 1998 Network Title, Inc. Eagan, Minnesota
Closer/Closing Manager
Responsible for operations of branch office and employees.
Coordinated closing schedules and disbursement of funds.
Located, researched, recorded and delivered legal documents and letters.
Responsible for transaction reconciliation.
Conducted closing and thorough explanations of documents to customers.
Directed staff members with respect to identifying and resolving title issues.
Worked directly with clients to solve problems.
PROFICIENCIES
Word, Excel, Access, PowerPoint, PageMaker, Publisher, ADP, Paychex and Advantage Payroll systems
References available upon request.