Customer Service/Clerical/Cashier/Secretary

Pamela S. Brooks

**** ********** **. *

Lakeland, FL 33810

H#863-***-**** C#206-1498

***.****@*****.***

Objective: To obtain a position where I may use my customer service skills, as well as computer & data entry skills. One that will allow opportunities for promotion. My goal is to become an excellent employee with your company. Honest, Reliable, Punctual.

Education: 1973 Kathleen High School Graduate - Lakeland, FL

Skills: Basic computer literacy including: Word, Excel, and Outlook. Bookkeeping knowledge using Microsoft Works spreadsheets. Typing 54 wpm. Data Entry 6940 ksph. Customer Service: excellent communication for answering phones or greeting clients. Very caring people person with friendly smile and encouraging words. Experience with cash register, fax, copier, printer. Good grammar, spelling, letter writing, alphabetizing for filing. Very organized. Detail oriented. Good in basic math, currency and change count-back. Multi task. Team worker.

EMPOYMENT HISTORY:

RECEIVING CLERK LAKELAND, FL

May 1, 2007- current Meadow Brook Meats Knights Station Rd.

Joe Hall/Supervisor 863-***-****

Job duties: Intake driver purchase orders, time stamp in, compare receiver tally sheets to shipper bill of lading by checking number of cases delivered anditem #s, so as to arrive with equivalent numbers for accurate billing. Make note of overages, shortages and/or damages. Account for number of pallets in/out. Obtain driver signature. Use of calculator and knowledge of numbers and basic math. AS400 system used for printing tally sheets and item tags. Customer service skills used dealing with drivers and co-workers.

BOOKKEEPER - RECEPTIONIST LAKELAND, FL

March 2001 – April 2007 Doolin Masonry 4943 N. Galloway Rd.

Jan Doolin/Manager 863-***-****

Job Duties: daily ledger entries, answer phones, receive payments, set appointments, pay bills, p/u contractor checks, make bank deposits, faxing, filing, copying, write bids for contractor, compiled phone directory, p/u and deliver payroll checks, credit apps, order supplies, clean office, etc. Customer service skills used to deal with clients taking payments and making appointments.

FLORAL ASSISTANT LAKELAND, FL

February 2000 - March 2001 Mildred's Imperial Gardens 5504 98 N.

Cindy Thompson//Owner 863-***-****

Duties: clean & cut flowers, clean cooler, answer phones, take orders (data entry), cashier, customer service, delivery driver, clean & organize.

SECRETARY - RECEPTIONIST LAKELAND, FL

November 1989 – February 2000 ABC Cooling 982 O'Doniel Drive

Rodney Thompson/Owner 863-***-****

Duties: daily ledger entries, dispatch, answer phones, filing, typing, pay bills, set up appointments, receive payments, order parts & supplies, prepare and make banking deposits, etc. Business closed. Owner took job working for ammonia refrigeration plant.

CHILDCARE TEACHER LAKELAND, FL

January 1987 - August 1989 Bible Presbyterian Daycare

5635 N.Daughtery Rd. Jim Blizzard/Pastor 863-***-****

Duties: Prepare lessons, teach numbers, letters, colors, shapes, verses. Prepare for snacks, cleanup, naptime. Interact w/ parents.

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