Marianela Ortiz Chaves

ID (US Permanent Resident): 062-097-517

Marital Status: Married

e-mail: ko6022@r.postjobfree.com

Phone: 1-408-***-**** (mine)/ 1-408-***-**** (my husband)

Address: **** ***lenbeck Avenue, Sunnyvale, CA 94087

Professional Experience

Last Job

Working Area Engineering/ Administration

Position Warehouse and Equipment, Laundry, Dishwashing Chief (Jefe de BELL for initials in Spanish)

Company Casa Proveedora Phillips S.A.

Activity: Food Industry, Airlines equipment co-managing

Immediate Supervisor: Eng. Randall Monge (Operations Manager) Eng. Enrique Valverde (General Manager)

Company Phone (506-****-****

Functions and Achievements: Supporting and managing Airlines on Food on board, coordinating the reception, the storage, reuse and recycle of the airlines equipment, included the reusable and the disposable equipment in order to co-managing of the food on board. Weekly, bi-weekly, monthly coordination meeting with the airlines in close communication, based on good service and safety feeding. HACCP certification on the whole employees related with the direct managing of equipment or course plating. Quit form the job in order to move to California with my husband and my family. My husband is born in USA, in San Francisco, California.

Staring Date 2009-07

Ending Date 2011-05

Last Job

Working Area Engineering

Position Consultant (Professional Services)

Company CENECOOP RL

Activity: Process Improvement, Data Analysis, Process Design.

Company Phone (506-****-****

Functions and Achievements: Supporting to CENECOOP RL in ISO 9001:2000 re-certification, also CENECOOP RL wanted to reevaluate the processes so I was supporting on that as well as consultant. I had a signed contract for a time frame of 3 months (from 2009-04 to 2009-06).

Staring Date 2009-04

Ending Date 2009-06

Last Job

Working Area Engineering

Position: Process Quality Engineer

Company: USA Dry Van Logistics LLC

Activity: Process Improvement, Data Analysis.

Immediate Supervisor: Eng. Alejandro Odio

Company Phone: 1-956-***-****/1-956-***-****

Functions and Achievements: I was in charge of all kind of terms related with process improvements, data analysis, Project Management and logistics. Knowledge in Transportation Industry related terms. Logistics Experience and Process Improvement Experience. I came back to CR due to financial situation worldwide.

Staring Date 2007-04

Ending Date 2008-07

Last Job

Working Area Engineering

Position Process Engineer/ Quality Supervisor

Company Sykes LatinAmerica

Activity Process Improvement/ Six Sigma Project, Project Management/Quality Supervisor.

Immediate Supervisor: Jose Badilla as Process Engineer and Frank Bruce as Quality Supervisor

Company Phone 8830-7076

Functions and Achievements : I was in charge of all related with process improvements, also all related with Six Sigma and Project Management, worked with a specific Account Manager, I got from the account Manager all possibles weaks, and I worked on those weaks in order to do the improvement. As Quality Supervisor, I had the responsibility of work with the Quality Agent, on Quality Projects for quality improvements; also I was the supervisor for Quality assurance. Six Sigma Green Belt Course, Project Management Profesional 2005 Course.

Staring Date 2006- 04

Ending Date 2007-05

Reason for leaving: Quit in order to move to a Company in USA, to live in United States.

Last Job

Working Area Engineering

Position : Process Engineer

Company: ArthroCare Corporation

Activity: Product Improvement

Immediate Supervisor: German Sanabria

Company Phone (506-****-****

Functions and Achievements: I was in charge of all related with process improvements, also give support to Process Development Engineers at USA, in order to transfer the developed product from USA as smooth as necessary. I was in charge to give training to the linemen in order to give them the knowledge needed to comply with the best manufacturing smooth process, I was in charge of engineering built, in order to catch and/or detect fails that could affect the product manufacturing before this product be transferred to CR at the same time work on some new enhancements that could help with the transfer and the manufacturing once be completely at Costa Rica. Knowledge on Project Management. Experience on Medical Industry.

Staring Date 2004- 04

Ending Date 2006-04

Reason for leaving: Quit for better opportunity. (economically)

Last Job

Working Area Engineering

Position Process Certifier

Company Embotelladora Panamco Tica

Activity Beverage Bottles

Immediate Supervisor: Lic. Mauricio Ramírez

Company Phone (506-****-****

Functions and Achievements: I was in charge of bottles Laundry Certification and the bottles inspection as well, also I was in charge of all related with the none returnable bottles rinse, I was in charge of Quality System Certification, by making verification test of the system, thereby, Experiments of Designs and Internals Audits; the achievement was, to give to all the operators the training needed on rinse, laundry and bottles inspection, implement the SOP’s and gave to the personnel access to the documentation (non controlled copies) in order to be handled by them, other achievement was the elimination of the broken edge of the bottle with the electronic bottle inspection co-working with the Maintenance Department, the bottle that wasn’t allowing a total seal with the cap was eliminated, also, at the same time, was implemented an improved system for the bottle laundry, verifying and testing the detergent used . I was working on the ISO 9000 Quality System implementation adapted for Coca Cola Quality System, HACCP, GMP, Knowledge in ISO 14000, ISO 9001:2000,

Starting Date 2001

Ending Date 2003

Reason for Leaving: Dismissed due to company reorganization

Last Job

Working Area Engineering

Position: Process Controller (Seasonal Job)

Company: Central Azucarera del Tempisque SA (CATSA) (Temporary Job)

Activity: Foods (Sugar Manufacturing/ Alcohol Manufacturing)

Immediate Supervisor: Eng. Alejandro Odio

Company Phone: (506-****-****

Functions and Achievements: I was in charge of online process control, also to give the follow up to the field charts for control in order to accomplish the limits over the sugar process goals, to get the most efficient production at a year on Zafra season, it was not only for the ground sugar production, it was for the refined sugar and for the distillated alcohol as well. I implemented an incentive system, for the operators, through a healthily conquest between shift team work, that brought goods result within the groups suggesting a job as better as they could, so then would participate in a raffle that gave them the chance to become a winner of a motorcycle. Knowledge on Quality System and 5S. There is a heat exchanger designed for me, two steps, that was built for the plant and the next zafra period it was put to work in the plant instead the 2 old heat exchangers that was in place before my design, That design was a request, from the Eng Alejandro Odio, later he approved the built of the heat exchanger..

Starting Day 1999-12

Ending Day 2000-05

Reason for Leaving: Finish of Sugar Industry period (Zafra Season), Temporary Job

Training and Knowledge

Qualification

Title: Chemical Engineering Degree (Licenciatura)

Institution: Universidad de Costa Rica

Title: Advanced English

Institution: Costa Rican Bilingual Institute (Instituto Bilingue Costarricense)

Languages

Spanish Native

English Advanced

French: Basic

Computer Skills: Programming Language

Additional Skills

I have basic knowledge on French language, I manage different computer’s packages such as: Windows Environment as -XP, Office 97-2000-XP, Vista, knowledge on Networking support such as support level overall at Windows NT y Novell 4.10, widely knowledge on handling of hardware and software. Widely knowledge in waste water treatments (chemical and biological). Knowledge on Quality System such as ISO 9000, ISO 14000, ISO 9001:2000. Green Belt in Six Sigma course (DOE, is just missing from Green Belt courses for Black Belt). Project Management Professional 2005 Certification Course, took at 2006. Time and workland analysis experience. Experience on Logistics. ITIL Foundation V2, ITIL V3 Certifications 2008, ISO 27001: 2005 certification as Internal Audit (first course) 2008, missing the second course for Internal Audit Leader, among others. HACCP Certification November 2009.

Comments

Kindly, cordial, grow desire, I’m a hard worker. I like to read assorted articles as history, natural science, technology, etc. I like sports as football, soccer, baseball, basketball, volleyball, swimming, athletics, etc. I like to watch television, overcoat different thematic, I like general culture.

In 2006 I came back to college in order to get another degree in Industrial Engineering; I had accomplished about 45% of career. Currently this degree is in stand by.

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