Customer Service, Purchasing, Clerical
Resume:
DAWN M. HAAF
St. Croix Falls, WI 54024
Home phone: 715-***-****
JOB OBJECTIVE: Customer Service
WORK HISTORY:
****-**** ********* ******** ******* Representative
Durex Products - Luck, WI
Receives, processes, and documents telephone, mail, e-mail, and fax orders
Accurately quotes customers in a timely manner
Promotes the sale of the Durex product line
Supports outside sales
Makes product recommendations for specific applications based on knowledge of product features and benefits.
Creates and prices purchase orders for outside purchases
Accurately determines customer delivery requirements and coordinates with manufacturing.
Maintains customer accounts
2002-2005 Purchasing Coordinator - Middle Protiens
Land O Lakes - Shoreview MN
Customer Service/Order Entry
Pricing of ingredients
Expedites from suppliers to ensure on-time deliver
Enter contract information
Coordinates placing of ingredient orders for production
Resolve invoice issues
Serve as main contact point for plants and vendors
Verify that contracts, purchase orders, and confirmations are accurate.
Maintain files for contracts and vendor confirmations
1999-2002 Operations Accounting Specialist
Dean Foods/Land O Lakes - Woodbury MN
Monitor production and raw milk inventory levels
Support operations and Accounting departments
Track daily and Monthly variances
Billing
Electronic filing
Accounts payable
Customer Service/Call Center
Raw material product accountability
Costing of purchase and packaging products
Product detail
Accounting for raw milk receipts and tying out with other locations.
Receiving and inputting purchase orders
Tracking energy efficiency
1996-1999 Materials Clerk
Parker Hannifin - Chetek, WI
Monitor and maintain inventory levels and component returns
Write, pull, and issue jobs to the assembly department
Control and report scrap levels
Purchasing of components
Lead of assembly department
Trained 25 of 50 new employees
Operate switchboard
REFERENCES: Available upon request
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