ROBERT R. BOND
Bronx, NY 10456
EXPERIENCE: Citizen’s Advice Bureau – Willow Avenue Family Residence Bronx, NY 2/2008- Present
Support Services Liaison
• Track & monitor public assistance cases of over 100 families
• Liaise with numerous city agencies such as DHS and HRA
• Conduct intake to assess families immediate and long term needs
• Conduct employment readiness workshop
• Escort clients to apartment viewings, HRA appointments, and Next Step Conferences
• Provide bi-weekly reports on clients progress and maintain client’s case files
Citizen’s Advice Bureau – Willow Avenue Family Residence Bronx, NY 4/2005- 2/2008
Assistant Supervisor/Safety Monitor
• Supervised security Monitors
• Created and maintain work schedules
• Monitored and oversaw Surveillance system
• Processed reports and forms related to position
• Kept fire safety equipment up-to-date
URBAN PATHWAYS Manhattan, NY 2004- 2005
Cluster House Women’s Shelter
Case Aide/ On Call
• Worked directly with Case Managers insuring that clients were
provided with all their needs
• Registered and processed all residents
• Distribute medication
• Responsible for answering switchboard
• Worked with formerly chemically dependent and homeless women
ST. GEORGE RESIDENCE HOTEL Brooklyn ,NY 2004- 2005
Fire Safety Director/ Part time
• Kept fire safety Inspections updated and secured fire equipment
• Ensured that all rules and codes were enforced
• Conducted fire drills
• Monitored surveillance system
VOLUNTEERS OF AMERICA Manhattan, NY 2004- 2005
Webster House (SRO) Supervisor / Part time
• Supervised 4 security monitors
• Ensured rules, codes, and regulations are enforced and adhered to
• Created and maintain work schedules and staffing
• Kept fire safety Inspections up to date and secure fire equipment
• Conduct fire drills
• Processed reports and forms related to the position
• Monitored and oversaw surveillance system
LINCOLN MOTOR INN FAMILY SHELTER Jamaica ,N.Y. 1999- 2003
Security Officer- Front Desk/Fire Safety Director
• Maintained and enforced rules and regulations of the property
• Interviewed and registered clients into the shelter and room assignments
• Assisted with the resolution of conflicts pertaining to living conditions
• Kept fire safety inspections up dated and secured fire equipment
• Conducted Fire drills
NYC DEPARTMENT OF CORRECTIONS 1991-1999
Corrections Officer- Inmate Visits
Attendance Certificate- 1995
Unit Citation- 1994
Awarded “A” Post under Captain (responsible for 14 officers)-1994
• Registered, searched, and processed visitor
• Maintained accurate inmate count
• Seizure of contraband and completion of arrest reports
• Maintained and operated safety equipment
NYC DEPARTMENT OF CORRECTIONS 1988- 1991
Correction Officer- General Population
• Maintained security of inmates and facility
• Enforced rules and regulations of the institution
• Escorted inmates to facility programs and other areas
NYC TRANSIT AUTHORITY 1986- 1988
Token Clerk
• Sold and dispensed subway tokens
• Handled and responsible for large amounts of currency
• Processed reports and forms related to the position
• Communicated information from headquarters to the public
• Assisted and aided customers with travel directions
EDUCATION:
CUNY- City College 2003- 2004
Major: Certification- Credential Alcoholism and Substance
Abuse Counselor
SUNY College at Old Westbury- Westbury, NY 1983- 1985
Major: Marketing
Murry Bergtraum High School- New York, NY 1978- 1982
Received High School Diploma
TRAINING/SKILLS:
Magnometer Baggage X-ray equipment, CCTV
ACCREDITATION: New York State Security License- Fire Safety Directors License
CPR and First Aide Certificate EAP Certificate
REFERENCES UPON REQUEST