ROBERT J. DILLMAN
** ******** ******. **** ***. Corning, NY 14830
*********@*****.*** • Cell: 814-***-****
http://www.robertdillman.weebly.com
PERSONAL HIGHLIGHTS
Hard working individual with unparalleled dedication and passion to succeed
Excellent interpersonal skills, effective communication skills and professional writing/editing qualities
Confident, friendly, and driven to meet strict deadlines though multitasking
Ability to efficiently, courteously, and tactfully handle clients in person, over the telephone, and through email
Eagerness to learn the inner workings of your reputable company
EDUCATION BACKGROUND
The Pennsylvania State University; University Park, PA
Bachelor of Arts Degree in Journalism, College of Communications
Minor in Economics, College of Liberal Arts
WORK EXPERIENCE
Luigi’s Italian Ristorante; DuBois, PA January 2004-Present
Manager and Bartender
Worked directly with clients to plan and execute private parties
Maintained a positive team climate throughout entire staff with management social skills
Communicated effectively with customers, employees, and vendors
Ensured exceptional quality of food and beverage, service, and overall experience
High Gear Media August 2009-Present
Automotive Content Intern
Provided articles and blog posts to the 50 sites of a leading online automotive publication
Collaborated with editors to stay up to date with the changing automotive environment
Used available networking tools to research, edit, and publish articles to cater to a diverse audience
Integrated pictures, links, and other media into drafted projects to increase journalistic content
Dick’s Sporting Goods; State College, PA May 2009-August 2009
Golf Pro Shop Associate
Assisted customers with golf equipment and apparel through friendly/professional interaction
Collaborated with a PGA manager to successfully update product displays, signage, and inventory
Incorporated a country club environment model into a corporate-level golf showroom
Used a national product transfer system to ensure satisfaction within customer clientele
References Available Upon Request