Sales Customer Service

Christine Stuart

*** **** ***** ****, *** Windsor, NY 12553

Home 845-***-**** Mobile 914-***-****

Email: *********.********@*****.*** LinkedIn: http://www.linkedin.com/in/christinestuart

Objective

A proven leader in the software industry experienced in consultative commercial sales, telemarketing and vendor negotiations looking for a challenging position with an organization that will benefit from my sales experience and skills.

Career Summary

Senior Account Executive experienced in software sales, meeting and exceeding sales quotas which elevated my career status to President Club. Strengths include: Proven sales skills, cold calling, presentation skills, strong interpersonal skills for effective selling at all corporate C levels and effective multi-tasking skills. Working remotely, highly motivated, confident, organized, detailed and disciplined combined with patience, determination and persistence.

Employment and Experience

Corporate Technologies, Fairfield, NJ August 2011 to February 2012

Sales Executive

• Providing IT Managed Services, Virtualization, Back-up Solutions, Remote Monitoring, Hosting and networking solutions to small and mid-size companies in NJ by telemarketing, prequalifying prospects and bringing to close by f2f presentations

Infoglide Software Corporation, Austin, TX May 2009 to May 2010

Independent Consultant/Senior Account Executive-Virtual Office

• Selling innovative enterprise software, Identity Resolution, Data Quality solutions to organizations with complex business issues

• Built C level and System Integrator relationships

• Introduced new SaaS module to customers across all industries but focusing on financial, insurance, retail and government

• Cold calling, Telemarketing using Jigsaw, Zoom Info, Hoovers, etc

• Web presentation and Email Marketing of proprietary software solutions

Informatica/Identity Systems, Old Greenwich, CT March 2005 to January 2009

Senior Account Executive

• Identified business needs and develop customized solutions for prospects/customers nationally.

• Exceeded sales quota in 2008 and was recognized by the Presidents Club

• Interfaced and collaborated with technical sales consultants to meet project timelines

• Effectively communicated product features and benefits to end-user prospects

• Developed, maintained and improved personal knowledge of new products associated with searching and matching technologies as well as CRM, CDI, MDM solutions

• Sustained high levels of customer service that lead to additional sales

TechKnowledge Training, Columbia, MD July 2003 to October 2004

Northeast Regional Manager-Virtual office

• Promoted Mainframe and Midrange Systems training to Fortune 500 accounts in the northeast and Canada

• Negotiated and established partner relations that further expanded company’s recognition and goals

• Coached and assisted enterprise account managers with their sales efforts

• Recommended new sales strategies that improved the end result for the sales team

Track On Technical Education Centers, Paramus, NJ January 2002 to June 2003

Director of Sales

• Directed all account managers and customer service representatives

• Directed negotiations as vendor liaison with Microsoft, Citrix, Novell, MeasureUp, ElementK, et al

• Proactively identified business needs and implemented customized training suitable for their IT personnel

• Penetrated new accounts by acquiring names of influential personnel and acting in a consultative sales process

Execu-Train of New York City, New York, NY September 1998 to December 2001

Major Account Executive

• Sold proprietary technical training solutions to major accounts with the goal of obtaining maximum account penetration

• Generated new sales calls through prospecting, and presenting to top executives

• Trained and coached sales personnel on territory management and selling techniques

• Effectively managed Fortune 500 accounts headquartered in New York City

IC System, Inc., St. Paul, MN September 1990 to August 1998

N.Y. District Manager-Virtual office

• Introduced new programs to acquire a greater cash flow client accounts receivables

• Assessed and reviewed prospects of past due accounts to recommend customized solutions for a successful recovery

• Proposed and implemented retraining and coaching programs for personnel to provide quality service

• Converted competitors clients, (inactive and purged) and greatly increasing client base

Additional Skills

Advanced knowledge of Windows Vista, XP, NT, 2000, MS Office, Word, Excel, PowerPoint, Outlook, ACT, Goldmine, Lotus Notes, Sales Force, WebEx, GoToMeeting and significant experience with many other applications.

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