Social Worker, Case Manager

VALERIE SHEPHERD

***A HART STREET

BROOKLYN, NEW YORK 11206

347-***-**** ********@****.***

SUMMARY OF QUALIFICATIONS

• A highly enthusiastic and very talented community activist with 15 years of

social work experience.

• Strong interests in promoting community development and outreach services.

• Experience in crisis intervention and prevention.

• Ability to demonstrate team work and leadership skills.

• Experience working with mentally ill, substance abuse and homeless population

• Full knowledge and understanding of ACS./NYS connection software

• Experience with prison population.

TECHNICAL EXPERTISE & AWARDS

• Excellent computer skills in MS Office applications.

• Affiliations: Habitat for Humanity of New York City, Hart Street Association

PROFESSIONAL EXPERIENCE

EDWIN GOULD SERVICES – Brooklyn, NY 2007-2010

Senior Intake Worker

• Managed 20-30 foster care cases and assisted with various crisis intervention. A 45% attempted was accomplished to reunited children with their families.

•Conducted client interviews with birth parents, foster parents, and children.

• Scheduled community visits to home, school, hospitals, and incarnation population.

• Referred clients to community resources, regarding job placement, mental health, substance abuse, and domestic violence.

• Generated charter weekly progress notes and quarterly reports summaries cases.

• Monitored outcome of birth parents and child progress. For example ongoing communication with biological parents. Increase outreach methods to ensure parents were attending services. Follow-up phone calls, letters for reminders.

• Attended family, criminal and immigration court to address legal issues and testified regarding case activities.

• Presented court reports for fact findings and dispositions hearings.

• Identified family members, social networks, and community systems for treatment plan.

• Ensured timely and responsive action for accurate and prompt completion of records in communication with other affiliated agencies.

GRAHAM WINDHAM Services - Brooklyn, New York 1998-2006

Primary Planner

• Provide emergency referral services to client and children.

• Collaborate with high risk adolescence, developing long term plan in preparing for adulthood.

EDUCATION

METROPOLITAN COLLEGE OF NEW YORK – New York, NY 2010

Master Degree in Public Administration

THE COLLEGE OF NEW ROCHELLE – Brooklyn, New York 2000

Bachelor of Arts Degree

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