Customer Service Sales

Sharday Weasby

**** ******* **, ******* **, *****

Home 901-***-****

Cell 901-***-****

*****************@*******.***

Objective:

I am a professionally trained secretary and an administration that is looking for an executive secretary position in an environment where I can get chance to enhance my skills and utilize my communication skills and enhance my organizational abilities for effective business administration.

Education:

• University Of Phoenix:

HealthCare Administration Medical Billing and Coding

Associate of Arts

July, 2011

• Remington College-Memphis Campus

Medical Assisting Diploma

March 2005

Work Experience:

Southgate Durable Medical Equipment – January 2011- Present

Secretary and Administration:

Provide personal administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information.

• Prepare and manage correspondence, reports and documents

• Implement and maintain office systems

• Maintain schedules and calendars

• Arrange and confirm appointments

• Organize internal and external events

• Handle incoming mail and other material

• Set up and maintain filing systems

• Set up work procedures

• Maintain databases

• Communicate verbally and in writing to answer inquiries and provide information

• Coordinate the flow of information both internally and externally

• Operate office equipment

• Verified Insurance

Bilingual Academy- August 2008 – October 2011

Director Assistant:

Greet customers, explain pricing, show center, close deals, process applications, data entry, filing, follow up on customer leads, help coordinate marketing efforts, customer service, heavy cash handling and sales

• Answering Telephones

• Tour the center with prospective parents

• Signing paperwork and any other necessary documents prior to enrolling.

• Parent relations: Handling complaints, concerns, etc.

• Generate student retention ( renewals)

• Control and collect delinquencies

• Process fee’s

• Overall , providing exceptional customer service

Teacher Assistant

Provide some instructional and clerical support for classroom teachers, allowing teachers more time for lesson planning and teaching, and support and assist children in learning class material using the teacher's lesson plans, providing students with individualized attention.

• Perform exclusively non-instructional or clerical tasks

• Monitoring nonacademic settings

• Work with students individually or in small groups

• Listening while students read

• Reviewing or reinforcing class lessons

• File papers and help maintain student

May 2005 – August 2008 Palmer Associate

Leasing Agent

Greet customers, explain pricing, show models, close deals, data entry, filing, follow up on customer leads, help coordinate marketing efforts, customer service, heavy cash handling and sales

• Answering Telephones

• Submitting service request, or “Work Orders”

• Showing Apartments to prospective renters

• Signing lease paperwork and any other necessary documents prior to move-in.

• Resident relations: Handling complaints, concerns, etc.

• Pre-Approve applications

• Generate resident retention ( renewals)

• Control and collect delinquencies

• Process rental payments

• Overall , providing exceptional customer service

Technical Skills

• MS Word

• Excel

• Outlook

• PowerPoint

• Typing skills - 25wpm

Certification

• Certified CPR and First Aid

Core Competencies

• organizational and planning skills

• communication skills

• data collection and management

• attention to detail

• problem-solving

Contact this candidate