Alma “Janice” Smoot

**** ******* ****, *** *******, Texas 78245

361-***-****

kkin9r@r.postjobfree.com

HUMAN RESOURCES MANAGER

*Offering a 15-year HR career distinguished by commended performance and proven results.

*Extensive background in HR Generalist and Manager’s affairs, including experience in employee recruitment and retention, staff development, employee relations, conflict/problem resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

*Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, policies and procedures, job descriptions and management reports.

*Exceptional communication skills, both in orally and in writing; Bilingual in Spanish

*Multiple software experience to include: Microsoft-Outlook, Excel, Lotus Notes, PowerPoint: Extensive medical software, HRIS Systems, Ultipro, Kronos, PeopleSoft

Human Resource Manager, National Nursing & Rehab., Inc., Corpus Christi, TX. Human Resource Manager -April – 2008 to October 26, 2010 - Laid Off - Company Downsized

• Conduct day to day Human Resource, employee relations, activities for a total of 350 employees in all aspects of human resources, to include employee relations, benefits,401K, medical, dental, vision and time-off schedules, weekly, monthly reporting, deploy new human resource polices and new procedures to ensure company adherence.

• Payroll Manager in charge of processing 500+ payroll checks. Manage two Payroll Clerks; disperse of sign on, retention bonus, expenses and mileage.

• Manage and participate in planning, developing, recommending, and implementing human resources activities, policies, procedures, and programs for company.

• Prepare reports and recommends procedures to reduce absenteeism and turnover. Hires, trains, evaluate employee performance, and recommends or initiates promotions, transfers, and disciplinary action. Prepares and analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget funds. Represent company at personnel-related hearings and investigations such as Texas Workforce hearings, etc.

• Manage activities relating to staffing, employee education and training, management development, and salary administration.

• Plans and conducts new employee orientation to foster positive attitude toward company goals. Keeps records of insurance coverage, pension plans, and personnel transactions, such as hires, promotions, transfers, and terminations. Investigates accidents and prepares reports for insurance carrier.

• Assist Managers and Supervisors with disciplinary actions; terminations.

Extensive recruiting with media, internet and in person such as job fairs, college fairs.

• Extensive reporting for State/Federal regulations such as EEO-1, Affirmative Action and OSHA reporting. Respond and prepare positions statements for EEOC complaints.

Investigate employee complaints and grievances and provide problem resolution.

• 100% improvement on employee files for audit purposes.

• Create and maintain Human Resources files in accordance with Standard Operating Procedures (SOP).

Human Resource Manager, Lear Siegler Services Inc. NAS, Corpus Christi, TX. Human Resource Manager -October 2006 to April 2008 – Contract not renewed.

• First and foremost provided critical support to military and civilian government institutions through awarded contract. Provided excellent customer service to our employees and our customers.

• Strong recruiting for structural, electrical, mechanical aircraft mechanics as well as hard to fill positions on Virtual Edge recruiting, internet sites and networking, also in person at job, college fairs and military fairs.

• eet with hired employees at a local restaurant or the local Workforce Network, prior to bringing them on the Naval Base. Assuring all new employees have proper paperwork prior to going on the base for Security processing. Assist in the on-boarding of new hires with Security Clearances.

• Conduct new hire orientations on a weekly basis.

• Conduct criminal background checks.

• Proactive management of employee relations issues and to diffuse any break down in smooth work flows and establish resolutions for a cohesive work environment.

• Conduct onsite employee complaints, grievances and investigations.

• Administration of site benefit, health and wellness programs including enrollments, leaves of absence, workers compensation, ADA, and Drug and Alcohol Program

• Coaching and counseling; reports; employees verifications;

• Background checks; EEOC feedback; write verbal, written disciplinary actions. Administrator of all company benefits such medical; dental; vision; 401K; time off programs (PTO, FMLA, Military Leaves.

• Administrator of terminations and exit interviews.

• ensure employees are well versed on company policy and procedures.

• Administrator of all benefits and provide support any benefit related issues or questions.

• Create and maintain Human Resources files in accordance with Standard Operating Procedures (SOP)

Intake Investigative Specialist, City of Corpus Christi/Human Relations/EEOC, Corpus Christi, TX

April 2003-October 2006 -

• Extensive public contact on phone and in person.

•Top notch in understanding all employment laws.

• Excellent communicator with strong reasoning and problem solutions skills.

• Extensive investigative interviewing for EEOC complaints.

• Intake of all new EEOC complaints to department.

• Discovery and research.

• Strong knowledge of employment laws, Title VII, ADA, ADEA, FMLA, EEOC, ERSA.

• Extensive investigative work.

• Consult with attorneys, CEO, upper/middle management on EEOC issues.

Human Resources Coordinator, Omni Hotels, Inc.

April 2001 - April 2003

•Administered service personnel program, which involved of the banquet staff, housekeeping and hourly work force on site.

•Recruited scheduled and screened full-time job applicants and coordinated applicant testing and pre-employment physicals. Back ground screening. Job and Employment analysis.

•Maintain all hotels human resource operating procedures.

•Established and administered service award program.

•Created job descriptions for hourly employees.

Other Human Resource positions held

Workforce Network, Inc. – Case Manager/Career Advisor, Houston, TX

Workforce Network, Inc. – Case Manager/Career Advisor, Corpus Christi, TX.

Victim Services. – Victim Advocate, Corpus Christi, TX

San Patricio County District Attorney’s Office - Victim Advocate

Women’s Shelter of the Coastal Bend – Victim Advocate, Corpus Christi, TX.

Education – Del Mar College – Counseling – 1993-1995

University of Texas- PHR Class/Certification – Currently enrolled

Affiliations -

SHRM – Society of Human Resource Management – Current member

Corpus Christi Society of Human Resource Management – Current member.

Contact this candidate