Quality Manager/ Senior Quality Engineer / ISO Representative

CARLO CRISTOBAL

**** ******* ***** **** ****** California 91792

cellular626-***-**** e-mail address: ****************@*****.***

SUMMARY:

Senior Quality Engineer of 12 years with 2.5 years of recent experience in Special Projects Management.

7+ years as ISO Trainer/Lead Auditor, 10 years of interfacing with the highest reputable agencies for worldwide industrial compliance such as: DOD, AIB, UL, ANSI, NIST, DCMA, FAA, DOHS, CBP& ISO Registrars. Worked with Oracle, Access, Navision, Lotus Notes, MADDIC, QAD and various ERP/MRP Database Systems. Worked with AS9100, AS400, ISO 9001:2000 & ISO 9001:2008

EXPERIENCE:

SENIOR QUALITY ENGINEER/ISO CHAMPION (KATZKIN LEATHER INTERIORS) 11/10 - Present

• Responsible for total Quality surveillance on all manufacturing activities per ISO 9001:2008 requirements

• Trained Dept supervisors to become Internal Auditors for non-conflict cross auditing

• Reduced Warranty Cost by 10% within 1st nine months of employment

• Daily interaction with customers for closed end loop customer service

01/09 – 11/10

QUALITY ANALYST (Kimco Staffing Solutions, Gardena, Ca.)

• Prepared monthly Measurements of Performance,

• Performed Trend analysis and suggested resolution on high reject items

• Reliability Test Analysis of new components prior to Production runs

• Managed all Equipment distribution, Calibration Coordination, Internal ISO Auditing / Special Projects

QUALITY CONTROL PROJECTS (Total Resources International, Walnut, Ca.)

• Interact closely with vendors/suppliers to achieve a standard Certificate of Analysis per 3M requirements

• First aid reliability and conformance product testing per ANSI, NIST & ISO 9001:2008 Standards

QUALITY ENGINEER / QUALITY PROJECTS (PWP INDUSTRIES, Vernon, Ca.)

• Supervised Quality Technicians and strived to achieve defect free plastic container products per AIB Standards

• Ensured highest levels of Quality Standards are maintained using Infinity SPC Software(similar to Minitab)

• Analyze trend data through customer complaint handling process for problem resolution

QUALITY ENGINEER / SPECIAL PROJECTS 08/06 – 01/09

Dacor (Distinctive Appliances Corp), City of Industry, Ca.

• Managed multiple product assembly lines and warranty service data while utilizing Lean Manufacturing tools

such as: +QDIP, PDCA, DMAIC, KAIZEN, FIVE-S & FTQ for consistently higher product yields

• Member of ECO/Drawing Review, New Product Design, Cooking Performance, MRB & Warranty Service Teams

• Interacted closely with Purchasing to monitor customer supply chains & enforce Closed-Loop CAR system

• Maintained and led weekly warranty reduction meeting to cut cost at least 25% on five different products

SENIOR QUALITY ENGINEER 05/02 – 08/06

Rapiscan Security Products (An OSI Systems Company), Hawthorne, Ca.

• Provided internal training in compliance with ISO 9001:2000 Standards, root cause analysis and resolution

• Executed internal and vendor quality system audits to ensure that processes and product goals are met

• Assigned to perform radiation site surveys, evaluate test measurements, instrument calibration, all

internal and external dosimetry, source measurement qualification & FMEA on Cargo x-ray systems

• Extensive experience in Automotive Vehicle Testing and Quality Assurance Evaluation on Cargo x-ray systems

• Assigned to perform FAT(Final Acceptance Testing) on Cargo systems both locally and international

EDUCATION: A.A.S. Electronics Engineering (ITT Technical Institute, West Covina, CA)

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