Customer Service Manager
Resume:
Kerry Vance
**** ************* *****, ************, ** 37130
865-***-**** *****.*.*****@*****.***
Objective: Communications and journalism graduate with experience in writing, editing, community relations, event planning seeks career as Communications Coordinator.
Education:
Middle Tennessee State University Murfreesboro, TN August 2005- May 2010
B.S. in Mass Communication graduated May 2010
Concentration: Journalism
Minors: Political Science, Psychology
Dean’s List
Technical Proficiencies:
Microsoft Word, Excel, Access, PowerPoin, Outlook
MAC Soundslides and some InDesign
Social Media networks: Facebook, Twitter, YouTube etc.
Internship:
The Murfreesboro Pulse January-May 2010
Intern, writer
Wrote stories involving the community, including feature pieces on musicians, bands, restaurants, authors, religious figures, events, and outdoor pieces
Met deadlines with the internship, while taking a full schedule at MTSU, and maintaining a high GPA
Edited stories while maintaining and meeting deadlines
Took photographs to accompany stories
Employment History:
First Fleet Inc. March 2011-present
Auditor-Safety Department
Use editing skills I have acquired to ensure all DOT regulations are being followed
Assisted in the planning and completion of a 150 person safety conference
Work independently and complete tasks promptly and thoroughly
Hickory Farms October 2010-January 2011
Manager (Seasonal position)
Managed staff of eight, including hiring, scheduling and training
Managed money, including bank deposits, account and closing costs
Au Pair (Temporary) July 2010- September 2010
Lived and worked in Paris city center for two months
Responsible for child care and housekeeping. Duties include studying, meals, and medical conditions
Maintain a safe environment for the children while visiting many historical and busy areas of Paris
Educational Outfitter April 2005-January 2010
Assistant Manager
Cross –trained new employees in software, inventory and costumer relations
Demonstrated interpersonal communication and utilized problem solving skills through customer service and sales
Supervised a new store opening and helped formalize the inventory, store plan and scheduling.
Closed the store and deposited earnings at the end of each day
References:
Bracken Mayo Leon Alligood
Publisher/Editor of Murfreesboro Pulse MTSU Professor of Journalism
*******@*********.***, 615-***-**** ********@****.***, 615-***-****
Meredith Broome Stephanie Duncan
Promontory Financial Group Owner, Educational Outfitters
***************@*****.*** 202-***-**** *********@*********************.***
Katherine Foss, Ph. D
MTSU Professor of Journalism
*****@****.***, 615-***-****
Contact this candidate