Bachelor's Degree with Experience in Healthcare

Location:

Walnut, CA

Posted:

July 16, 2009

Contact this candidate

Resume:

Danielle Maria Arzaga

***** ******** ******

Walnut, California 91789

626-***-****

********.******@*****.***

EDUCATION

University of Southern California (USC), Los Angeles, California

Bachelor of Science in Public Policy and Management May 2004

WORK EXPERIENCE

Consultant, Security Code 3 Private Security, San Jose, California July 2009

• Participated in pre-bid meetings.

• Coordinated information and memorandums for executives.

Notary Public of the State of California, County of Los Angeles, August 2007-

• Commission Number 1762143.

• Notarization of all types of documents for example power of attorney, health directives, and loan documents.

Healthconnect Support Representative, Systems Solutions and Deployment,

Kaiser Permanente, Pasadena August 2006- August 2008

• Trained on Epic Products- EpicCare®Ambulatory, EpicCare®Inpatient, EpicCareED®, Admissions, Discharge, and Transfer (ADT)/Prelude®, Cadence®, Resolute®Hospital Billing.

• Provided direct training to clinicians and staff during site go-live specifically in critical care and step-down units.

• Collected information and conducts workflow analyses for a broad array of healthcare redesign issues across functional areas.

• Contributed to problem solving, process design and analytical support.

• Specialties ADT/Prelude®, Clinical Documentation and Order Entry.

All’s Well Health Care Services, Temporary Worker at Healthcare Partners Magan Medical Group, Huntington Beach, July 2007-August 2007 and June 2006-July 2006

• Answering patient and physician calls. Processing referrals. Creating and filing meeting materials.

Care Coordinator, Healthcare Partners, Pasadena January 2005-April 2006

•Responsible for maintaining and managing internal and external utilization processes in a timely and accurate manner consistent with HealthCare Partners' policies and procedures and as described in the Utilization Management Plan.

•Interaction with health plans and Medicare to obtain medical policies, criteria and benefits.

LEADERSHIP

Executive Director- Latina/o Student Assembly, USC 2003-2004

Liaison between Chicana/o, Hispana/o, Latina/o student community, USC’s student government and student affairs administration. Supervise an executive board and an assembly of over 20 students. Direct and lead weekly assembly and executive board meetings. Responsible for developing budget priorities and overseeing a budget of over $44,000. Planning and execution of programming among student organizations, collaborating with non-Latino organizations to establish diverse programming at USC. Duties include writing semester reports, developing and expanding Judy Baca Mural Education Program; maintaining strong ties to the American Studies and Ethnicity department and El Centro Chicano, a division of student affairs.

Director of Public Relations- Latina/o Student Assembly, USC 2002-2003

Coordinated advertising, reorganized and published website. Planned and coordinated Festival de Aztlan (USC’s version of Hispanic Heritage Month). Managed month long activities for students, faculty, staff and community including academic, pre-professional, cultural, social and political programs. Developed new fundraising program.

Governing Board Member- Norman Topping Student Aid Fund, USC 2000-2003

The only student funded, student run scholarship in the nation. Reviewed scholarship applications, interviewed and selected recipients. Collaborated with 18-member board to develop fund policies and direction.

RESEARCH EXPERIENCE

Fellow- Ronald E. McNair Scholar Program, USC 2002-2003 Cohort

Encourages, supports and prepared first-generation, low-income, underrepresented students to pursue a graduate education. Participated in GRE preparation course, writing for research seminars, and discussion with previous McNair Scholars and underrepresented professors. Research project focused on Latinos and healthcare access.

Participant- USC Diversity in Healthcare Leadership, Winter Enrichment Program 2002-2003

Develop knowledge and interest among underrepresented minorities in healthcare administration through forums with leading healthcare professionals and site visits. Career development and graduate school preparation.

Intern- National Institute of Drug Abuse, National Institutes of Health, Fall 2001

Assisted chief of human development unit. Assembled and constructed information for work group web site. Participated in employee organization and assisted in National Hispanic Heritage Month development.

COMPUTER SKILLS

Adobe Acrobat, Illustrator, Photoshop, PageMaker

Epic EpicCare®Ambulatory, EpicCare®Inpatient, EpicCareED®, Admissions, Discharge, and Transfer (ADT)/Prelude®, Cadence®, Resolute®Hospital Billing

Microsoft Office Applications Excel, FrontPage, Power Point, Publisher, Word

Statistical Application SAS and SPSS

CERTIFICATIONS

CPR- Adult, Child and Infant, American Heart Association

Standard First Aid, San Gabriel Pomona Valley American Red Cross,

STRENGTHS

Leadership: Considered an enthusiastic worker able to motivate a project team; wide range of interpersonal skills to encourage and instruct others.

Responsibility: accustomed to being in positions of responsibility; self-motivated; willing to set goals and achieve them individually or with a team.

Communication: verbal and written communications efficient and responsible; ability to get along with others and build bridges.

Organization: use of time and resources effectively; consider efficiency, planning, and accountability very important.

REFERENCES

Ignacio Larios

Healthcare Partners Medical Group

Magan Medical Clinic

420 West Rowland Street

Covina, CA 91723-2943

*******@******************.***

626-***-****

Kimiko Richardson

Project Manager