Objective

To obtain a new career path, that is a meaningful and challenging position which will enable me to learn with the intention of future advancement.

Personal Characteristics

I am very detailed, organized, responsible, multi-task, computer literate, managed others, customer oriented, friendly, respectful, caring, learns quickly, works well under pressure, goal oriented and personable.

Education

Graduated from Northshore High School GPA 3.5

I went to Southeastern Louisiana University for two years. I studied Criminal Justice and Social Working.

Employment History

Academy Sports & Outdoors

Slidell, Louisiana

Operations/ Payroll Manager

February 2003 ~ Currently Employed 2008

I started off as an hourly Cashier, moved to Customer Service Cashier, and then promoted to a Team Leader. As a Team Leader I was responsible for opening and closing the store, counting all the tills and keeping up with the safe, auditing cashiers, distributing duties to the cashiers, ordered money daily, authorized returns, transferred out damages, trained new hires, monitored sales each hour, plan-o-grams, kept up with the layaways, ordered candy, maintained the appearance of the Front End and kept the impulse items full.

From Team Leader I was promoted to the M.I.T program. From there I learned how to run each department of the store and traveled to the corporate office for detailed training. After training I was promoted to salary as an Operations Manager. I was over the Front End, Administrative Assistant and Door Greeters. I managed sales and hours, payroll for over 100 employees, auditing store paperwork, schedules, training, communicating to the buyers, hiring, created modules, created tests and training tools for new associates, used Word and Excel on a daily basis, made supply orders, ordered fixtures for the store, plan-o-grams, customer complaints and compliments, employee concerns, evaluations, ordered the drinks, new hire paperwork, conducted orientations, dealt with 4473 Firearm paperwork, audited Firearm paperwork and signed employees up with the 401k plan. I also assisted in merchandising a new store and the store opening.

Chili’s Bar & Grill

Slidell, Louisiana

Hostess/Trainer

September 2004 ~ September 2005

I greeted customer’s as they walked in the door, seated the customer’s, answered the phone, took to-go orders, maintained the call ahead list, and trained new hires.

I left for a better job opportunity because of Katrina.

Qualex

Slidell, Louisiana

Head Photo Lab Technician

October 2003 ~ March 2005

I was in charge of developing film and digital photos within one hour, mixing chemicals, ordering supplies, customer service, hiring, schedules, training, maintain the up keep of the machines, opening and closing duties and payroll.

I left because the company was going strictly to send out processing and was shutting the photo lab down.

Roberts Fresh Market

Metairie, Louisiana

Customer Service Cashier

September 2000 ~ February 2002

I answered phones, took grocery phone orders, rang up customers, took care of utility bills, stocked and helped out in the florist department.

I left because I moved to Slidell.

Hobbies

I also enjoy photography. I have taken family portraits and photographed a wedding.

References

Available upon request.

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