Project Manager/Network Engineer

Michael Colella

*** ********* ******

Amherst, New York 14226

716-***-****

***********@*****.***

Education

ITT Technical Institute, Getzville, New York September, 2009

Associates Degree in Information Technology, Computer Networking Systems GPA: 4.00/4.00

Awards: High Honors and Perfect Attendance certificates

ITT Technical Institute, Getzville, New York March, 2001

Associates Degree in Computer Drafting and Design GPA: 3.6/4.0

Awards: Honors and Perfect attendance certificates

Technical Skills

• Basic knowledge in Windows Server 2003

• Fluent in Windows XP, Vista and Windows 7

• Goal oriented, dedicated and has the ability to learn and adapt in any situation

• Excellent multi-tasking skills independently or within a team environment

• Proficient in Microsoft Office 2003

Work Experience

Network Support Administrator, MJ Peterson Real Estate, Amherst, New York 08/10-Present

• Provide help desk support for 300 agents and employees

• Maintains company website by updating rental and sale property

• Assisted in implementing, setting up and maintaining VOIP phone system

• Responsible for help desk support via phone, email and Dameware software

• Supported employees with cellular smartphone support

Technician Support Specialist, Edutech (Buffalo School District), Buffalo, New York 10/09 – 08/10

• Re-image of PC and MAC, desktops and laptops

• Troubleshoot network connections wired and wireless

• Setup Lotus Notes clients and Palm software

• Diagnose, scan, and repair software and hardware related issues

• Bind MAC computers to active directory and join clients to the domain

Drafter / Designer, DatesWeiser Furniture, Buffalo, New York 09/02 – 11/07

• Designed and Drafted 3D office furniture for high end customers

• Provided detail and accurate material lists for all projects

• Exploded and prepared drawings for engineering and production

• Interacted with Engineers and Craftsman from concept development through production

• Contributed to producing and finalizing standards and procedures

Applications Engineer, Buffalo Material Handling, Clarence Center, New York 10/00 – 09/02

• Directly responsible for drafting and engineering Pallet Rack Systems and Conveyor Systems

• Produce precise and accurate bill of materials for all given project

• Contacted vendors to collaborate on Turn Key systems

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