SUMMARY
Solid Administrative and Staffing experience
Exceptional leadership, customer service and problem-solving skills
WORK EXPERIENCE
MBA Marketing LLC dba Express Employment Professionals, Pinellas Park, FL 1/2005-present
Senior Staffing Consultant
Accountable for ensuring availability of qualified, flexible employees through appropriate recruiting and skill matching to achieve total client satisfaction.
Interviewing and processing candidates, completing documentation, developing and delivering orientation to Associates, updating orientation packet and materials, conducting reference checks, completing background and screening requirements.
Completing and filling job orders, including calculation of bill rates, obtaining workers compensation codes, etc.
Developing and maintaining recruiting sources by preparing and placing ads; representing Express at local job fairs, community services projects, and career days.
Hiring, coaching and motivating employees through work performance reports, exit interviews, and client feedback. Investigating and processing claims; terminating unsatisfactory associates.
Using customer-oriented telephone and in person sales technique and etiquette to establish rapport, gather information, project professionalism, and effectively sell service to prospects and clients.
Processing payroll, training office staff, managing reports, performing other administrative office functions as needed.
RJ Wall Co/The Street Entertainment Publication, Dunedin, FL 2/2004-1/2005
Personal Assistant/Editor
Handled all incoming correspondence, client accounts, meetings, travel arrangements and sales calls for RJ Wall, an Entrepreneur and for one of his business ventures, The Street, a local entertainment newspaper.
Coordinated marketing, photography, graphics, and wrote all articles, news stories and documentary pieces for The Street and other advertising and sales projects.
Accompanied Mr. Wall to all meetings involving his business ventures, procured documents pertaining to those meetings, and orchestrated seminars and workshops showcasing his expertise in business.
Responsible for telemarketing and sales efforts to various small business owners wishing to buy/sell a business.
Placed ads, interviewed candidates for various positions both in person and by phone; hired, coached, managed and terminated accordingly.
Nexxtworks, Inc., Palm Harbor, FL
8/2003-2/2004
Sales Assistant
Performed sales calls to prospective clients in telecommunications industry.
Prepare various monthly reports for salesperson.
Researched and evaluated potential clients and related demographics.
Responsible for assisting salesperson in maintaining their monthly sales quota.
Inspected, approved, mailed and filed invoices pertaining to A/R. Made revisions accordingly.
Communicated and represented our sales team to other company sales teams, ensuring forward progress and optimism as keys to our positive sales efforts.
SKILLS
Knowledge of Windows, Windows XP, Microsoft Office Suite.
EDUCATION
St. Petersburg College
08/00-12/02
Studied general courses pertaining to Humanities and Liberal Arts