Customer Service Manager
Resume:
TYRONE N WILLIAMS
********@*****.***
Career Objectives
Detail orientated candidate with excellent skills and experience with staffing, sales and customer service along with executive level management. Excellent communication skills along with proficiencey in business sales and customer
service.
Work History
Checkers Rally's, MANASSAS, Virginia
Assistant Manager Feb 20, 2010 - Apr 18, 2010
Conducted new employee to foster positive attitude toward orientational objectives.
Coordinated work activities of subordinates and work schedules along with handling financial reports, petty cash and other expenses.
Handled under staffing, disputes, terminating employees and administering disciplinary procedures.
Allied International Corporation, GLEN ALLEN, Virginia
Collector/Customer Service Mar 24, 2009 - Dec 31, 2009
Comply with Federal Debt Practices Act
Collections of major commrcial, credit and loan delinqent accounts and monitoring acounts transactions
Customer service along with advising customers of rights and negotiate terms and conditions of payments.
Advance Judgment Recovery, RICHMOND, Virginia
Owner/President Jun 05, 2007 - Nov 28, 2008
Handled court order judgment personnel to business to business disputes.
Enforced judgments by legal avenues by collections and garnishing, filing proper court documentations and ceasing property and assets.
Manpower Staffing, GLEN ALLEN, Virginia
Branch Manager Sep 06, 2004 - May 25, 2007
Administered compensation, benefits and performance management systems and safety procedures (OSHA) and recreational programs.
Recruit and staff companies with candidates who qualify from high to low level positions.
Handled understaffing, disputes and termination of employees and administering diciplinary actions.
Identified staff vacancies and recruited, interview and selected applicants.
Act 1 Group, WASHINGTON, DC, District Of Columbia
Branch Manager Feb 11, 2002 - Jun 15, 2004
Manage and operated staffing recruiting company along with taking care of daily operations. Provided daily profits and loss along with contract negotiation.
Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work related problems.
Identified staff vacancies and recruited, interviewed and selected candidates.
Simpson Personnel Services, NEW YORK, New York
Operations Manager Sep 02, 1998 - Oct 31, 2001
Served as a link between customers and employees by handling interpreting and administering contracts along with managing offices in New York City, White Plains and Tampa.
Handled under staffing disputes of all offices, terminating employees and administering diciplary procedures in each office,
Directed personnel, training and labor relations activities. Develop budget and monitor financial reports along with profit and loss statements.
Education
University of South Carolina, Columbia, South Carolina
Bachelors Degree
Major: Political Science
Minor: International Law
GPA: 3.1
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