Human Resources

Peggy Prideaux

***** ******** *** 952-***-****

Eden Prairie, MN 55346

E-Mail: *****.********@***.***

Generalist Strengths

Experienced Human Resources leader and executive with a strong success record working

in diverse industries including start-up organizations, health care, marketing and consulting.

Establishes a tone of leadership that is “people and service-oriented” and emphasizes integrity,

team building, collaboration and a commitment to excellence with outstanding results. Sense of humor.

Core Competencies

♦ Corporate & Executive Human Resources Management

♦ Human Resources Budgeting & Fiscal Control

♦ Strategic HR Recruitment & Retention (including Executive Recruitment)

♦ HR Measurement and Analysis

♦ Extensive Generalist Experience – Benefits, Compensation, Payroll, Employee Relations and Management Development

Professional Experience

WestHealth, Inc. – Plymouth, MN 12/2004 – 9/2008 HR Director

(WestHealth is a large surgery center. (Position eliminated).

• Established recruiting and staffing processes and restructured the new hire orientation.

• Reduced employee turnover from 12.2% to 1.4% over 2 years.

• Re-established a new hire process that included: creative recruitment networks; 30-60-90 new hire reviews; on-line orientation e-learning program; created new hire documentation including behavioral interview questions and job requisition forms based on budget guidelines.

• Developed & administered a new Total Rewards program that includes: compensation, benefits, rewards & recognition, and management training.

• Human Resources function included: benefits, compensation, employee relations, payroll, training. Responsibility for all legal issues including: EEOC, Department of Human Rights challenges, Unemployment appeals.

• Participated in the development and administration of the organization’s strategic planning.

• Established departmental measurements that supported the accomplishments of WestHealth’s strategic goals including HR metrics.

• Responsible for the organization’s customer-service initiative that included the development of WestHealth’s values and service/behavior standards.

• Improved customer service survey scores from 2.8% to 3.97% (out of 4% max) over 2 years.

Ridgeview Medical Center – Waconia, MN 1/03 – 12/04 HR Operations Manager

(Large medical center with 2700 employees)

Responsible for the development, implementation and administration of key human resources management functions

• Compensation, payroll, staffing, benefits administration, human resources information systems and employee relations. Major responsibility focused on creative recruitment & retention strategies.

PrideauXperts - Eden Prairie, MN 11/2000 – 1/03 Human Resources Consultant

• Created and implemented an HR consulting firm to meet the human resources needs of 400 national and international members of NARMS (professional association.)

Gage Merchandising Services – Plymouth, MN 12/1994 – 6/2000 HR Executive

(Previously PIMMS – Professional Inventory Management & Merchandising Services – Second largest national merchandising organization with over 6000 employees and 6000 independent contractors)

• Developed and directed the start-up of the HR function for a national, fast-growing, entrepreneurial company. Increased staff from 60 employees to 12,000 employees/merchandisers and field management. Major initiatives included: creative recruitment strategies and new hire processes.

• Developed a national training program (including a National Certification Program for both field management & staff). Training programs resulted in a major reduction in legal claims, including worker’s compensation, sexual harassment and EEOC claims. Reduction in Worker’s Compensation claims $800,000 over 3 years.

• Guided Senior Management staff, including the CEO, President, and Senior VP’s of Marketing, Sales and Operations in change management, employee relations issues, organizational restructuring and workforce reduction/expansion

• Responsible for performing due diligence regarding HR issues during three (3) company acquisitions and prepared PIMMS for sale to AHLS (April 1999)

Other Professional Experience:

Metropolitan Healthcare Council – Vice President Strategic Human Resources

Methodist Hospital – Director of Human Resources

PepsiCo (World Headquarters) - Assistant to the Vice President Employee Relations

(New York, New Jersey, Philadelphia).

Thyssen Steel – Human Resources Generalist (New York City, NY)

Education

B.A. Degree – Ramapo College of New Jersey: Political Science/American Studies.

Graduate Studies in Human Resources – Fairleigh Dickenson University (NJ)

• Includes more than 2,000 hours of Professional Training in HR Management

• National Employee Relations Certificate (June, 2008)

SPHR Certification -University of Minnesota May, 2009

Memberships

• Society for Human Resources Management (SHRM) – Member for 12 years

• VHA – Hospital Executive Human Resources Committee

• World at Work – Total Rewards

• Executive Women’s Consortium

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