Customer Service Engineering
Resume:
Stefany Soesanto
Los Angeles, CA 90024
*******.********@*****.***
OBJECTIVE:
Full time position in Chemical Engineering related field
EDUCATION:
BS, Chemical Engineering
University of California, Los Angeles Sep 2010-Present
Cumulative GPA: 3.44
Expected graduation: September 2012
Coursework:
Numerical Methods
Biochemistry
Physical Chemistry
Thermodynamics
Chemical and Biochemical Reaction Engineering
Fluid Mechanics
Heat Transfer
Mass Transfer
Chemical Engineering Laboratory
Engineering Management
De Anza College, Cupertino, CA Sep 2008- June 2010
GPA: 3.67
Foothill College, Los Altos Hills, CA Sep 2009- June 2010
GPA: 3.90
RESEARCH EXPERIENCE
• Energy Recovery for Water Desalination Oct 2011- Present
o A group project dealing with energy recovery for expeditionary water treatment systems. Non-experimental work involving literature review and analysis, some modeling work, and software development to determine which energy recovery device that fits to our system requirement.
WORK EXPERIENCE:
Supervisor Customer Service, UCLA Restaurant ASUCLA, Los Angeles, CA Oct 2010-Present
• Promoted as a Supervisor February 2012
• Supervised and assigned work for the Customer Service Representatives on the line.
• Assisting and leading a group of people in doing customer service’s tasks.
• Minimum 12 hours/week.
Kindergarten Teaching Assistant, St. Nicholas School, Jakarta, Indonesia July 2011-Sept 2011
• Helping the head teacher in the classroom by performing assigned duties.
• Tutoring or assisting individual students.
Customer Service, De Anza College Bookstore, Cupertino, CA
• Two weeks every quarter for 4 quarters
• Managed customer’s belongings and purchases while they are in store
LEADERSHIP EXPERIENCE
• Secretary of Indonesian Student Organization De Anza, California March 2009 – March 2010
COMMUNITY INVOLVEMENT
• American Institute of Chemical Engineers (AIChE), UCLA member 2010-Present
• Indonesian Bruins Student Associations, UCLA member 2010-Present
OTHER SKILLS:
• C++, MATLAB, and Microsoft Office (Word, PowerPoint, and Excel)
• Proficient in both English and Indonesian. Adaptation skills : confident in settling in new environment
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