Customer Service Manager
Resume:
LISA ANN DEL VECCHIO
Middletown, New Jersey 07748
***********@*****.***
OBJECTIVE
To secure a position that will provide a rewarding and challenging experience.
SUMMARY OF QUALIFICATIONS
• Strong planning, organization, and communication skills
• Proficient in medical terminology and patient care
• A confident decision maker with excellent time management and creative problem solving skills
PROFESSIONAL EXPERIENCE
Wyatt Rehabilitation Clinic ( Norton Clinic) 2011 to 2012
Front Desk/ Physical Therapist Aide W.Long Branch, NJ
• Provide assistance to Therapist’s according to their needs
• Guide patients to rooms and assist them with any of their needs
• Daily maintenance of up-keeping rooms
• Order and manage inventory of medical supplies for the office
• Organize office for daily operations, schedule patient appointments, invoicing, respond to phone calls, and fax documents as needed
Celerion Pharmaceutical Company 2010 to 2011
Clinical Research Technologist Neptune, NJ
• Provided skills knowledgeable to each study, such as phlebotomy, vital signs, dosing, urine test, glucose readings
• Organize by preparing for each event for the studies
• Review and provide assistance for each study for all clinic trials
Monmouth Ocean Educational Service Commissions 2003 to 2009
Care Person Tinton Falls, NJ
• Managed children school work and communication skills
• Advocate to be polite, respectful, and safe at all times
• Managed inventory and paperwork of children’s needs
• Provided a secure and caring environment for children
Vecci Fashions 2005 to 2007
Manager Fair Haven, NJ
• Assisted owner with setting up meetings and product information
• Provided data on receiving and shipping inventory
• Produced web internal documents for customer service
• Assisted customers with their needs, recorded data and filed information accordingly
EDUCATION Rutgers University, Bachelor of Arts 2010
CERTIFICATIONS
CPR & First Aide
COMPUTER SKILLS MS Excel, MS Word, Power Point, EMR
References
Tracey Podolsky- Director/owner of Wyatt Rehab
West Long Branch, NJ
Julie Heinsohn- Human Resource Manager at Celerion
Neptune, NJ
Maria Hodge – Monmouth Ocean Educational Service Commissions
Tinton Falls, NJ
Anthony Del Vecchio- CEO of Vecci Fashions
Fair Haven, NJ
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