Jodi E. Freeman
Milledgeville, GA 31061
Obtain a position where I can maximize my leadership and management skills including guest satisfaction, quality assurance, and employee training.
SUMMARY OF QUALIFICATION
Experienced restaurant professional with solid leadership abilities. Proficient with Microsoft Office Programs and the internet. Experience includes control of multiple locations, quarterly store and management evaluations, P&L controls, and response of guest comments & complaints at a corporate level. In charge of all management hiring and training and overseeing location operations including food and liquor costs, labor, and inventories. Thrive in fast-paced environments with high level of responsibility.
WMGZ 97.7 Oct. 2007 – Feb. 2008
Responsible for sales of commercial radio air time.
Amici Food Group Feb. 2006 – Aug. 2007
In charge of management teams at four locations. Headed up Team Building Exercises on a quarterly basis to constantly improve relations with employees on all levels. Developed what is called “Amici University” to ensure consistency of customer experience at a “WOW!” level. Here, management teams from all locations are supplied with ongoing training by corporate personnel. Maintained communication and responses with guests through location and online comment cards. Instituted several reports such as year to year Comparison Sales Reports to promote new goal standards. In charge of quarterly evaluations for each location and their management staff.
Amici Italian Café Oct. 2001 – Feb. 2006
Responsible for all front and back of the house operations. In charge of hiring, training, scheduling, cash and credit card accounting, ordering, and inventory procedures. Ultimately ensure that every guest had a unique experience with our reputation for great food and service.
The Brick 1999 – 2001
In charge of all front of the house operations. Oversee back of the house through kitchen management. (Responsible for same as the above including payroll).
Graduated from Kenston High School in 1988.
Attended Colby-Sawyer College in New London, NH from 1988 - 1989.
Attended New Hampshire College in Manchester, NH from 1989 - 1991.
Attended Kent State University in Kent, OH from 1992 – 1994.
**References available upon request**