Project Manager

DORIS SEKERET

EMBA • PMP • MCPM • ACPM

Depew, NY 14043 • 716-***-****

MISSION STATEMENT: To provide superior management services to achieve organizational goals and objectives in a timely manner within budget and scope while mitigating risks and constraints.

CORE COMPETENCIES: Progressive senior level strategist well versed in project management methodologies. Change agent with extraordinary talent for utilizing innovative, forward-thinking techniques that drive participative and collaborative business relationship building approaches.

EXPERTISE HIGHLIGHTS: Business user relationship building; project leadership, management, and communications; contract/vendor procurement and management; scheduling and cost control; gathering and documenting user requirements; quality and risk management; software testing for better project management; general accounting and forecasting principles.

PROFESSIONAL CHRONOLOGY

M&T Bank / Ajilon Consulting, 2008

Buffalo NY

IT Lead Project Manager (PMO) / Project Directorship

Project management services provided involved: strong senior capacity project management services for managing a large internet web-based project; managed project relations and communications between business, technical and a third party software vendor project members; developing and executing the project management plan to ensure PMO process methodologies compliance; facilitate stakeholder analysis to ensure requirement definition alignment with project scope; facilitating business requirements gathering to assist the business with defining their enterprise architectural solution to align with their business strategy; weekly project reporting and status updates to the stakeholders and core project team; project estimating, tracking actual expenses and reporting on variances; efficient identification and tracking of risk and action items; and the utilization of project management tools such as MS Word/Excel/Project/Visio, MS Office Sharepoint and other IT tools. Project management services provided support to the bank’s internet infrastructure.

HSBC Bank, USA 2005 - 2008

Buffalo NY

Senior Technical Project Manager / Consultant Business Systems

Primary directive entailed project management services and support. Primary objective for this position entailed managing projects, resources and tasks to insure success by meeting deadlines within budget and scope as defined by the Bank project management process methodology. Project management accountabilities involved planning, organizing, controlling and monitoring of all activities associated with application systems development life cycle applicable to assigned technical projects of small to large complexity with budgets from 10k to multi-million and resources from 8 to 35+. Provided recommendations to senior management regarding type and number of resources (human, financial, tools, etc.) required to complete assigned projects. Solicited and obtained management authorization for development, documentation and implementation of new features and information processing systems. Project deliverables’ SDLC management utilized to ensure comprehensive, timely and high quality outcomes. Identified and engaged all key stakeholders, contributors and business and technical resources to participate in projects and ensure that contributors were motivated to complete assigned tasks within the parameters of the project plan. Provided contract/vendor procurement and management support including purchase and acquisition planning (to determine the what, when and how to secure external resources), vendor procurement contract planning (gather and document service, product/deliverables, requirements, and list of potential vendors or service providers), vendor communications management (obtaining responses to requests for information, quotations, bids, offers, and proposals), vendor selection (to review offers, clear choice vendor analysis, and manage contract negotiations), contract administration (management of vendor business relationship, performance, changes and amendments), and contract closure management (to ensure completion of contract execution as agreed upon by involved parties). Created project plans using tools that facilitated task listing, assignments, tracking and modification which ensured business requirements were met satisfactory, on time and within budget. Produce executive reports on assigned project to keep management apprised of project status, major issues, scope changes, resource changes and milestone achievements or misses. Facilitated regular project meetings and follow up with team members as needed to focus on business and operational issues or technical issues. Documented, assigned and monitor all projects issues to ensure clearance with minimal impact to project progress. Participate in the development, implementation and ongoing maintenance of Technology Services project manager policies, procedures and best practices. Provide regular feedback to management of project team performance. Remain current on technical and professional developments affecting area of responsibility. Adhere strictly to compliance and operational risk controls in accordance with the organization and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events. Proven experience managing offshore developers. Project management services supported new and existing legacy multiple channel platforms such as legacy mainframe (COBOL, SQL, DB2, VSAM, Sync Sort), third party vendors, ASP, file transfer protocols, web-based applications, and 3-tier client-server architectures. Other technologies utilized include Lotus Notes Suite, MS Office Suite, Novell, Mercury Quality Center, Niku/Clarity, IBM OS-390, Unix, client server applications, and various banking application systems.

BCBS - Rochester / APEX I.M.C. Inc. 2000 - 2004

Rochester NY

IT Consulting / Development Lead / Systems Engineer III / Systems Administrator

Provide information management consulting services for BCBS of Rochester Common Platform Project to assist in the development of optimal information technology architectural business solutions driven by best corporate business practices. Lead the development aspect of a corporate high priority project while representing IT application-development teams. Implement a mainframe process contributing $1.5 million revenue per month to the corporation. Utilized Microsoft Solutions Framework (.NET Architecture) and IBM Rational project management tools to manage quality project delivery. In-depth knowledge of structured analysis and design with special emphasis in project management, user relations, and data gathering techniques via development of work-plans, system requirements, functional specifications, and system assessments for complex product business and information problem resolutions for the legacy system product line. Enforce system security controls and procedures. Utilize effective lateral leadership skills to ensure timely implementation of systems administration requests. Provide systems support within or after normal business hours (24x7). Utilize Quality Control practices to ensure Systems Quality Assurance procedural adherence. Mentor Systems Quality Assurance Systems Administrators by providing training on system logistics via question and answer open forum sessions. Mentor the IT Application Development Team by providing training via developing a computer-based training module on the project management topic of the Microsoft Solution Framework. Assist in IT production support of legacy system product line processes on an as-need-basis. Technologies utilized include IMS, LRSP, IBM OS-390, MVS, ROSCOE, TSO, SPF, JCL, Assembler/BAL, COBOL, VSAM, ISAM, Sync Sort, Abend Aid, EASYTRIEVE, DataVantage, Batch Terminal Simulation, Novell, Lotus Notes, and Rational Suite. Application systems supported include membership, billing, CHIP, BlueCard, and claims.

IT Industry 1984 - 2000

USA & Canada

IT Services & Consulting

Clients included Sodexho Marriot Services (1998-2000), TOPS Market (1998), Bank of Nova Scotia (1994-1997), Iro-Computech Consulting (1991-1992), Stelco, Canadian Imperial Bank of Commerce (1989), CUMIS Life Insurance Company (1987-1988), Maid of the Mist Corporation (1985-1986), and the Niagara University Academic Computing Center (1984). Provide IT services for various companies on several types of projects ranging from small to large, complex. Manage projects activities to meet user MIS requests. Provide scheduled 7X24 on-call support on mainframe production JCL and program abends. IT services provided such as system analysis, design, development, testing, implementation, and maintenance of system applications. Wrote design specifications for a new interface sub-component forecasted to generate $750k of revenue per month. Baseline, regression, and system test case compliancy factors documented regarding on-line mainframe systems as per corporate requirements. Analyzed IT and user requirements. Designed online system processes to meet user specifications in a timely efficient methodological manner. Delivered design specifications for interface sub-component batch processes before scheduled deadlines. Provide test plans for programmers to utilize during interface sub-component testing phases. Y2K compliancy analysis of legacy system sub-components. Initiate purchase order processing via PC application upon receipt of a capital expenditure request or equivalent from user departments ensuring expeditious recording of purchase orders and verifying authorization prior to operations comptroller submission for budget authorization. Liaison between operations comptrollers, user departments, and vendors to ensure integrity of purchased technologies prior to submitting invoices to operations administration and accounting department for payment. Maintain records and invoice tracking of inventory acquisition manually and on-line for centralized departmental cross-referencing. Provide user departments and vendors assistance in resolving shipping and invoicing exceptions related to technological acquisitions while minimizing delivery delays and costing. Provide inventory administration of new technologies throughout bank branches. Provided technical support for installation and troubleshooting of innovative technologies. Tracked problem logs related to a Branch Platform Interim Architecture Project. Developed, maintained, and manipulated databases of information required in building schedules for rolling out all software and hardware components associated with the project throughout bank branches on a national scale. Utilize business relationship management skills to promote efficient communications between IT, business users and third party vendor. Technologies utilized include IBM / client-server / PC front-end utilizing TPX, TSO, ISPF, JCL, SAS, DB2, SQL, COBOL, VM/VSE, VMS, MVS, ROSCOE, IDEAL and Dataquery.

EDUCATION

SUNY - University at Buffalo NY, 1/2001 - 1/2003

Executive Master's of Business Administration

ESI International, The George Washington University DC, 1/2006 - 10/2006

Master's Certificate in Project Management

ESI International, The George Washington University DC, 1/2006 - 2/2006

Associate's Certificate in Project Management.

Mohawk College of Applied Arts and Technology ONT CA, 9/1986 - 5/1990

Major: Computer Studies

Niagara University NY, 1/1982 - 5/1986

Major: B.S., Computer & Information Sciences.

Blue University, Waterloo, NY, 4/2004 – 9/2004

Microsoft Solutions Framework

IBM Rational RequistePro

IBM Rational ClearQuest

IBM Rational Robot

IBM Rational TestManager

IBM Rational TeamTest

AFFILIATIONS

Project Management Institute (PMI), Newtown Square, PA

Certified Member of the PMI global membership association, Buffalo Chapter, Buffalo NY, 2008

Project Management Professional (PMP©) Certification, 2009

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