Cisco, nortel, and avaya tech seeking work

DENNIS JUARBE

**** **** *****

MIDDLEBURG, FL **068

Tel 904-***-****

Objective TO SECURE A POSITION WHERE I CAN USE MY EXPIERENCE TO ASSIST MY EMPLOYER REACH THERE NEEDS.

EXPERIENCE • 2007- TO PRESENT CISCO NETWORKS

• SENIOR TECHNICIAN

• WHERE WE INSTALL ALL CISCO PRODUCTS ,FROM VIDEO TELECONFRENCING , TO 4500 SERIES ROUTERS, AS WELL AS UNIFIED SWITCHING. USING CALL MANAGER,ALSO ON THE PBX SIDE.AND KEY SYSTEMS

• SUCH AS,(NORTEL,TOSHIBA,AVAYA.NEC, MITEL )Also have programmed asterisk softswitch. To work with polycom telephones.Also have setup acd call centers on NORTEL option 81.

• ALSO RAN COST ANALYSIS ON JOBS, WHERE I NEEDED TO PUT COST OF MATERIALS, PROFIT, STATEMENTS FOR MY CUSTOMERS TO SEE. USING MICROSOFT EXCEL, AS WELL AS WORD.

• CISCO CORE CERTIFIED., HEAVY IP TELEPHONY.

2005-2007 MADISON TELECOM

SENIOR TECHNICIAN

SERVICE AND INSTALL TELEPHONE AND HOSTED IP SYSTEMS FROM VODAVI,NORTEL, TOSHIBA AND MITEL . TO IP DIAL TONE WITH SIP PHONE TECHNOLOGY.

INSTALLED ALL MICS, CICS, OPTION 11-81 FOR NORTEL , ON TOSHIBA =CTX-CIX

ALSO RAN CABLE JOBS FROM 10 CABLES TO 500 CABLE STRUCTURED INSTALLATIONS.

A FEW OF THE CABLE JOBS WERE FLAGER COLLEGE WHERE WE CABLE AND ENTIRE NEW WING WHICH CONSISTED OF 300 CAT 6 CABLE WHERE WE USED ORTRONICS HARDWARE, JAX PORT WAS ANOTHER INSTALL WHERE WE REPLACED ALL OLD CAT 3 WITH ALL CAT 5. THAT WAS 500 DROPS. I AM CONFIDENT I CAN BE A VALUABLE ASSET TO ANY STRUCTURED CABLING ASSIGNMENT AS WELL AS ON THE P.B.X. ARENA.

PROGRAMMED ALL VOICEMAIL SYSTEMS USING A LAPTOP WITH HYPERTERMINAL OR OTHER PROPRIETORY SOFTWARE.

2001-2005 TELECO OF SOUTH FLORIDA

SENIOR TECHNICIAN

INSTALLED AND PROGRAMMED THE TOSHIBA LINE FROM THE CTX 100 TO IP SOLTION IN SANTIAGO CHILE, WHERE WE LINKED UP MEXICO,MIAMI, AND CHILE ON SAME NETWORK.

RAN DAY TO DAY SERVICE CALLS FROM FIXING A DEAD EXT, TO ADDING AN EXPANSION CABINET.

ALSO WAS ON CALL 24 HRS. ROTATION WITH MY OTHER SENIOR TECHS.

1997-2001 ADVANCED DIGITAL SOLUTIONS

NOC TECHNICIAN

WORKED AT NATIONAL COMMAND CENTER WHERE I TESTED AND REPAIRED DS1 CUCUITS , DS0 .USING REMOTE TEST EQUIPMENT

1992-1997 EXECUTONE INFORMATIONS SYS.

SENIOR SUPPORT SPECIALIST

RAN LOCAL OFFICE TECH SUPPORT DEPARTMENT IN WHICH I MAINTAINED 22 TECHS AS WELL AS HELPED SALES REP. WITH SALES QUOTES.

EDUCATION 1987-1991 BERNARD M. BARUCH COLLEGE

STUDIED IN BUSINEES MANAGEMENT

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CERTIFICATIONS NORTEL=(MICS 0BY32, CICS, CALL PILOT, OPTION 11-81)

TOSHIBA=(CTX100-670, CIX, DK 280-424)

VODAVI=(STS,XTS)

CTP(CONVERGENCE TECHNOLOGY PRO.)

REFERENCES

FURNISHED UPON REQUEST.

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