Maria Veronica Ramos
Hacienda Heights, CA 91745
kh1uil@r.postjobfree.com
OBJECTIVE:
To contribute to a company’s success through the use of my solid professional experience and administrative support, while being offered the opportunity to growth.
SKILLS/ABILITIES:
• Bilingual in English/Spanish
• Type 55wpm
• Proactive in problem solving and team player
• Computer knowledge of Microsoft Word, Outlook, MS Excel and Internet
• Able to quickly learn new software
• Able to work in a team environment
• Ability to multi-task in fast paced
EMPLOYMENT HISTORY:
State Farm Ins. Office Culver City/Santa Clarita, CA 06/1994-01/2010
Receptionist /Office Assistant:
• Service customer needs, Assist clientele as they enter the office and via phone.
• Handled accounting problems, billing, invoices and correspondence.
• Work with Underwriters evaluating new and renewal policies.
• Scheduled appointments, maintained client records, input data entry, answered multiple phone lines, evidence of insurability and report claims.
• Work with finance department and clients.
• Perform filling, ordered supplies and applied payments to policies.
• Provided quotes and submit applications for new line of Insurance: Auto, Fire, Health, Life and Workers Compensation.
Appleone Agency: Cathay Bank El Monte, CA 04/2011-07/2011
Office Assistant/Data Entry:
• Order new flood determinations for Loan Officers
• Log and update spreadsheets
• Image documents to Toshiba E-studio Printer, Complete file folders for compliance.
• Cancel Flood Determinations with vendors
• Request updates on Flood Determinations
• Email Flood Determinations request to Loan officers.
EDUCATION/LICENSES:
Venice High School Graduate/License: Fire and Casualty Accident and Health/ Life License
REFERENCES:
Available upon request