Engineer Quality Assurance
Resume:
This resume is also available online (with a little extra detail and supporting downloadables) at http://www.VirtualGilad.com/Gilad.QA
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Objective
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To secure a challenging opportunity that will both contribute to my professional development, and measurably benefit my team and the company as a whole.
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Skills and Experience Highlights
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PROVEN QA PRO AND LEADER: WhiteBox, BlackBox, Client/Server, SOA, Web Apps/Services, Mobile, External Dependencies, Func and Perf testing, Test Arch, QA Admin (strategy, standards, tracking), and Documentation (including cases, plans).
SEASONED COMMUNICATOR: Strong written, verbal, and presentation skills. Able to communicate with management, internal and external customers, clients, and partners. Well exercised documentation skills (QA docs, manuals, training materials) in various formats (including electronic, print, web, help systems).
EXPERIENCED CMS AND PUBLISHING PROFESSIONAL: QA, support, deployment, release, change management, and process dev in content publishing environments (including an historically significant SOA based system). Experience with proprietary as well as OpenSource CMS’s and principles.
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Experience
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MSNBC INTERACTIVE NEWS (Redmond, WA)
Software Development Engineer in Performance Test
July 2004 to October 2011
Performance testing, automation, and QA support in Development and Release.
[+] Created and standardized performance testing and reporting procedures.
[+] Deployed, tested, and supported a complex website publishing system, including server apps and editorial tools. Coverage included dev and test environments of varying scales, capacities, and configs (including assets for testing mobile sites).
[+] Successfully drove delicate “external dependency” performance test projects, including ad, mobile devices, syndication, and security related projects.
[+] Supported Release process for multiple teams working in a common codebase, including offsite (NYC and Secaucus) and offshore teams (China and Vietnam).
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VADIUM TECHNOLOGY (Tacoma, WA)
Senior Lead Quality Assurance Engineer
January 2004 to June 2004
Design & implementation of complete QA process in AlphaCipher Mobile Device proj.
[+] Established QA standards and procedures for planning and defect tracking.
[+] Owned “Common Criteria” deliverables in first phase of government certification.
[+] Contributed to ongoing UI design and mobile client functionality planning.
[+] Worked in high security environment with secret and confidential materials.
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EXCELL DATA CORPORATION (Bellevue, WA)
Software Test Engineer
September 2003 to December 2003
Server integration testing of packaged and prescribed Microsoft solutions.
[+] Owned deployment and documentation testing of MOM (later renamed “SCOM”) and related components in Microsoft RAC offerings.
[+] Owned all test planning and execution of 2 customized MOM Knowledge Packs.
[+] Supported Testing Outsource team with troubleshooting, deployment, and requirements research of RAC components in ERAC and BRAC dev projects.
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MICROSOFT: INTEGRATED ENTERPRISE SOLUTIONS (Redmond, WA)
Software Test Engineer
September 2001 to September 2002
Documentation, deployment, and configuration testing of MS IES prescriptive docs.
[+] Deployed and tested MSA DataCenter prescriptions, including troubleshooting of OS, SQL2K, MOM, ISA, AD, Cisco and Compaq hardware, and support tools.
[+] Tested hardware and software performance in a multi-tiered network. Recommended and implemented performance tuning solutions for W2K based applications and systems.
[+] Deployed, administered and tested MSCMS for live internet and private intranet deployment prescriptions.
[+] Owned MSIB tests in MSA evaluation environment. Provided key contributions to MSIB evolution, including critical configs not anticipated by development team.
[+] Developed test cases for MSM implementation of MOM. Owned testing of MSM MOM Agent.
[+] Owned acceptance and integration testing of MOM/SMS integration in an MSM environment, including areas never before covered in this context.
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DMR CONSULTING GROUP (Bellevue, WA)
Senior Test Engineer and Test Lead
June 2000 to April 2001
Test leadership and mentorship in mixed discipline QA team for multiplatform project.
[+] Designed and managed test strategies, plans, and case docs (including direct ownership of load and stress).
[+] Evaluated test progress of entire team. Monitored component stability.
[+] Owned RiMMS tests: Requirements compliance, optimization, and performance.
[+] Tested and evaluated Information Security at system and component levels.
[+] Created data and transaction maps (first and only such docs in the project).
[+] Key participation in implementation and administration of a defect tracking sys.
[+] Provided live user support during parallel field tests of the ARROW System.
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MICROSOFT: WINDOWS INTERNATIONAL TEST (Redmond, WA)
Software Test Engineer
February 1999 to June 2000
Core networking and app compatibility testing on multiple LOC Windows platforms.
[+] Supervised and created case and planning docs for test automation. Contributed to ongoing test strategy design.
[+] Implemented and supported manual and automated tests on Localized W2K (6 languages), W2K LangPacks (same, plus 2), W2K MUI, US W2K, and PL W2K+.
[+] Provided expert support in all areas of Hebrew W2K, including security, interface proofing and translation, and test support as needed outside team charters.
[+] CoreNet Team: TCP/IP, net.exe, SNMP, IPSec, DHCP, DNS, WINS, AD, NetMon.
[+] AppCompat Team: W2K+ app support for (and execution of) MS & 3rd party apps.
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MICROSOFT: HAIFA R&D CENTER (REDMOND SATELLITE) (Redmond, WA)
Lab Manager and Operations Administrator
May 1997 to February 1999
Lab ops, support for 3 MS Back Office teams in Redmond presence of foreign sub.
[+] Administered Test Lab for Proxy Server, MSMQ, and Web IVR Server.
[+] Provided Tier 1 and Tier 2 support of WinNT based development, test, and user environments. Coordinated and executed System Admin tasks for team and lab, including deployment, troubleshooting, backup/restore, security and AD.
[+] Organized and administered inventory management system for users and labs.
[+] Supported visiting offshore engineers: Coordinated office and lab space, set up and supported user resources, and assisted visitors with specialized needs.
[+] Developed and maintained a complete information and resource web presence.
[+] Provided supplemental testing support during “crunch” times.
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Early Experience in Brief
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Early experience detail viewable and downloadable at: http://www.VirtualGilad.com/Gilad.QA
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MICROSOFT: MSN CODE PROPAGATION CORE (Redmond, WA)
Systems Administrator (Aug ‘96 to May ‘97)
Systems and user support for internal DC assets and personnel. Prod deployment support.
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MICROSOFT: MSN TEST DC CARE TEAM (Redmond, WA)
Systems Analyst (May ‘96 to Aug ‘96)
Systems and team support, and issue analysis for MSN Test and Dev DC assets.
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MICROSOFT: MSN INFRASTRUCTURE TEST (Redmond, WA)
Software Test Engineer (Nov ‘95 to May ‘96)
Testing and support for internal MSN processes & tools. Supplemental QA for MSN features.
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For more detail about the above "early experience" engagements:
- Go to http://www.VirtualGilad.com/Gilad.QA/ to view each of these entries in full detail.
- Scroll down to the "Getting to Know Me" section to download the zipped pack: "Early Experience" document is available in four formats (DOCX, PDF, TXT, and XPS).
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Core Skills
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[+] Strong written communications, verbal communications, and presentation skills.
[+] Proven organizational, leadership, and mentorship skills.
[+] Test/QA flavors: Client/server, web/desktop/mobile, performance, security, acceptance, application compatibility, accessibility, standards compliance.
[+] Test/QA practices: Manual, auto, agile, scrum, TDD, strategy and standards implementation, defect tracking, change management, and documentation (cases, plans, strategy docs, and other communications).
[+] Technical documentation. Reporting with various tools and to varied audiences.
[+] PTO, admin, and config of W2K3 and W2K8. IIS. Apache on Windows and Linux.
[+] Content management and publishing workflows (CMS in theory and in practice).
[+] MS SQL Server administration and support. Basic MySQL skills.
[+] HTML/xHTML, CSS/CSS-P, JavaScript/JQuery, PHP. Familiar with HTML5.
[+] Microsoft .NET maintenance and configuration. Familiar with C#.
[+] WordPress Core, Theming. WP Performance, Security via configs and plugins.
[+] Key development tools: VSTS, PowerShell, NetBeans, FireBug + Extensions.
[+] Key monitoring and diagnostic tools: AVIcode, Splunk, Fiddler, HTTPWatch.
[+] Versioning and Source Control (VSS, TFS, Subversion, Mercurial).
[+] MS Office, SharePoint, Visio, Acrobat, and other business and office apps.
[+] Graphics production for design support work with Paint.NET, GIMP, and others.
[+] Government “Common Criteria” Certification experience.
[+] I18N/L10N: Web Design, Software Development, and Quality Assurance.
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Other Skills
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[+] Technical and non-technical interviewer skills.
[+] Marketing, networking, social media, and SEO/SEM.
[+] Key ad tools: OpenX, DFP (DoubleClick for Publishers or Google Ad Manager).
[+] Application, service, and server management in hosted and cloud environments: Managed solutions (BaseCamp, cPanel, Google Apps, Peepel, QuickBooks, ThinkFree, Zimbra, Zoho), & self-hosted solutions (Drupal, Moodle, WordPress).
[+] Read, write, and speak Hebrew fluently. Modern and classical Hebrew skills.
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References
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[+] Please see references and recommendations on LinkedIn.
[+] Additional professional and personal references available upon request.
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Additional Info
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My online resume at http://VirtualGilad.com/Gilad.QA has extra info (and a few supporting downloadables in the Getting to Know Me section near the end of the page):
[+] More detail in “Experience” and “Skills” sections (including expanded acronyms).
[+] DOCX, PDF, TXT, and PDF versions of key docs: Resume, Early Experience, and sample Recommendations and References.
[+] My Insights Profile. The Gatehouse Alliance method provides profiles filled with interesting and actionable advice on productive teamwork tactics, with analysis specific to the capacities and tendencies of each team member.
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