Administrative Associate

Qualifications Summary

Motivated, Administrative Support professional working with diverse industries. Demonstrated excellent organizational and communication skills. Versatile-confident and poised in interactions with professionals at all levels. Noted for my ability to complete deadlines on time and be a team player. Resourceful in completing projects and able to multi-task effectively. Capabilities include:

· 17 years as an Administrative/Clerical Associate.

· Highly performed excellent Customer Service and Data Entry skills.

· Ability to handle detail and multiple tasks.

· Strong work ethics.

· Achieved basic to intermediate computer skills.

· Experience in using office equipment operation.

Contract Administrative Assignments

Shuster Staffing, Inc. - Bala Cynwyd, PA 2008 - 2009

Administrative - (On Contract) - Teva Pharmaceuticals

· Assisted Secretary in copying, filing, scanning documents.

· Update MRC database, and entered data into Excel spreadsheets.

Packaging Technician

· Worked with Package Engineers in updating batch records, and putting change request forms in for the different formulas.

· Responsible for completing incident reports.

Everstaff -Willow Grove, PA 2007

Data Entry - (On Contract) - Cable Line

· Entering data accurately into Excel spreadsheets.

Hobbie Personnel Services - Lansdale, PA 2005 - 2006

Administrative Assistant/Clerical/Data Entry

· Answered incoming, made outgoing calls, responding to e-mails, and controlled the flow of business purchase orders.

· Data Entry - entered data into (template) system and Excel spreadsheets, expediting mail and office literature requests, and scanning insurance documents into the computer.

Manpower - Willow Grove, PA 1998

Data Entry - (On Contract)

· Controlled the flow of business orders and customer documents facilitated by data entry.

· Coordinate administrative activities for a designated group of customers.

· Interact with other departments ensuring customer reconciliation.

Olsten Staffing Services - Fort Washington, PA 1996 - 1998

Administrative Associate - (On Contract) - US Healthcare

· Oversee the flow of business memoranda and medical documents using data base entry.

· Facilitated medical records and letters.

Professional Experience

Chemlogix, LLC - Blue Bell, PA 2007 - 2008

Administrative Clerk

· Answering incoming phone calls, customer service.

· Responsible for the office mail, correspondence and processing invoices accurately into the freight pay and audit system.

Interbay Funding, LLC - Fort Washington, PA 2006

Sales Database Assistant

· Remove incorrect e-mail addresses and fax numbers that return or bounce back from e-mail or fax blast.

· Enter new information from trade shows and other business development events and data entry accurately into Excel spreadsheets.

GMAC Mortgage Corporation - Willow Grove, PA 2002 - 2004

Post Closer II

· Quality control review of the closing package to ensure all documents were properly executed and match the Co-Pilot processing system.

· Update Co-Pilot processing system and data entry, with required information to fund the loan including wire information, required payoff information, funding dates, and loan statuses.

Ikon Office Solutions - Horsham, PA 1999 - 2002

Mailroom/Receptionist

· Switchboard Operator - Answered incoming calls in a professional manner, daily assignments involve overseeing the main reception area with a high degree of efficiency and minimal supervision.

· Scheduled conference rooms for employees and management. Expediting mail and packages to proper department.

Allstate Insurance Company - Fort Washington, PA 1998 - 1999

Switchboard Operator

· Answering incoming calls, objectives include dispatch operations for the subrogation unit, and coordinate high volumes of mail and other office documents.

Education

Katherine Gibbs School

Norristown, Pennsylvania 2002

Attained other Post-Secondary or Certification

· Major: Business - 1st semester

Montgomery County Community College

Blue Bell, Pennsylvania 1991 - 1992

· Major: Business

Lansdale Catholic High School 1989 - 1991

Lansdale, Pennsylvania

Attained High School Diploma

· Major: Business

Holy Spirit High School 1988

Absecon, New Jersey

· Major: Business

Computer Skills

Experienced in Microsoft Office (Word, Excel, Outlook Express), ACT, Lotus Notes, Master Control, Trackwise, Oracle, and Sametime Connect.

References: Available upon request.

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