Customer Service Quality Control

Amanda B Chamness

*** *. ******* ******, ******* IL. 60424

MOBILE: 815-***-****

E-MAIL: **********@*******.***

OBJECTIVE: To obtain a ¬position as a Paralegal or Paralegal Assistant.

EDUCATION: Northwestern College Naperville, IL

Paralegal certificate program

Major: Paralegal, ABA approved program

Graduated: June 2012

Mckendree University Lebanon, IL

Bachelor in Business Administration

Graduated: May 2007

Olney Central College Olney, IL

Associate in Science and Art

Graduated: May, 2005

EXTERNSHIP: Larrie Wharrie Law Office Coal City, IL

03 – 2012/06-2012 Completed 140 hours

• Filed Complaints with court

• Filled out Complaints and Summons

• Researched cases on Westlaw

• Filed Motions with the court

COMPUTER SKILLS / ABILITIES:

• Microsoft Word, Access, Excel

• Westlaw

• Typing rate of 40 WPM

• Dependable

• Team Player

EMPLOYMENT EXPERIENCE:

03/2012-Present Priority Staffing Joliet, IL

Laborer/Assembly Worker

11/2011- 12/2011 Wal-Mart Morris, IL

Cashier/Customer Service

• Assisted customers with purchases

• Assisted customer with questions about a product

• Enforced rules and regulations

07/1999- 06/2010 North American Lighting Flora, IL

Operator/ Team Leader/ Material Handler

• Drafted documents

• Drafted and presented presentations

• Handled quality control of products

• Enforced rules and regulations

• Scheduled staff

07/1989-09/1991 United States Army Keiserslaughtern, Germany

Food Service Specialist

• Prepared meals for soldiers

• Completed basic Training

• Prepared for combat

• Defended the Constitution and our Country

REFERENCES: Available upon request

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