Business Analyst, Project manager, PeopleSoft Developer

Anita P. Patel

*** ********** **. **: 214-***-****

Coppell, TX 75019 Email: ********@*****.***

OBJECTIVE

Seeking a part/full time position as Phlebotomist or Medical Assistant.

EXPERIENCE

Dallas Medical Center

7/2009 – 12/2010

Performed a variety of routine blood drawing procedures to obtain blood sample for laboratory testing.

Prepared, Processed and stored patient specimens and samples according to departmental procedures using standard techniques and equipment.

Transported specimens to the laboratory for testing.

Obtained intake information, including personal data, medical hx, and insurance coverage.

Utilize standard procedures for the maintenance of positive patient identification.

Collected urine drug screen specimens.

Handled venipuncture, urine analysis, blood testing, and centrifuging autoclaving.

Carefully followed all safety procedures during phlebotomy work.

Verified patient and insurance information. Handled phone calls from patients and doctors for scheduling appointments.

Performed laboratory computer operations.

Coppell ISD/CCDC 08/2006 – 4/2010

Worked with young kids in Coppell Child Development center. Teaching them in various areas.

Substituted Coppell ISD schools from elementary to high school.

Weblink Wireless Inc 10/2000 – 06/2005

Oracle Database Administrator

1 to 2 years experience in production support and application development of database systems.

Developed, maintained, and administered database applications in support of business needs.

Designed and implemented logical data storage architectures that met present and future needs of the organization.

Reviewed and evaluated current DBMS and made recommendations for solutions, performance tuning, and other ways to optimize database application.

Conducted performance tuning and analyzed the database capacity issues, replication and other distributed data issues.

Developed, administered, and maintained procedures related to the security and integrity of the DBMS.

Identified data sources, constructed data flow diagrams, and documented the process.

Programmed the database accesses, modifications, and stored procedures.

Performed importing and exporting data, file structures from other systems.

Ensured database connectivity during upgrades and new builds.

Acted as liaison or point of contact with development, management, systems operations, vendors, and other groups in key decisions.

Help Desk/Application/Tech Support

As part of MIS team, responsible for providing support to the end users with PC problems and also various software such as Windows, Oracle, SQL, Vantive, Citrix and Unix.

Upon acceptance of trouble ticket assumed full responsibility for appropriate escalation and notifying user when ticket was closed.

Responsible for installing various software, administering applications, user profiles and security setup for end users.

Involved in setup and implementation of the customize menus and reports within payables, receivables and order entry modules.

Assisted developers and DBAs with trouble shooting Applications and DB errors.

Assisted DBAs and Vantive developers with testing system software upgrades.

Technical Customer Support

Responsible for providing technical support for pager setup and billing issues.

Promoted to handle high priority accounts such as Worldcom, Excel, GTE, and SW Bell.

EDUCATION

Brookhaven Junior College, Farmers Branch,TX

Phlebotomist April 2010

Vernon Regional Junior College, Vernon,TX

Associate degree

Vocational Nursing December 1996

University of Texas at Arlington, Arlington, TX.

Bachelors of Arts in Sociology, August 1995

Minor: Biology and Interdisciplinary Studies

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