LPN

**** * **** ***. *** FLOOR ELMWOOD PARK IL ***** PHONE 773-***-****

E-MAIL *********@*****.***

IVONNE DOLORES MAURA

Objective To utilize my proficient nursing skills and experience in an industry offering potential growth and professional advancement while promoting and implementing the standards of nursing practice as established by the profession

Work experience

Elmwood Care Licensed Practical Nurse

• Experience working with residents in a 100 + bed skilled nursing facility

• Experience with Alzheimer’s, Dementia, Psych, Geriatric and skilled nursing care

• Monitor CNA care and performance on a daily basis

Caremark Pharmacy Customer Service

• Work in an inbound/outbound call center taking about 100-150 calls per day.

• Specialize in enrolling prospective patients for mail order services.

• As a bilingual service representative I am one of three to assist in new accounts receivable from PR.

A+ Day School Assistant Teacher

• Assisted lead teachers in the supervision of toddler’s ages 2-3 years of age.

• Planned daily layout activity on a weekly basis for children’s tutorial.

• Assisted school director with Spanish speaking interviews and tours on a daily basis.

Household Financial Collections Representative

• Worked in an inbound/outbound call center in a high paced working environment 500+calls daily

• Set up payment arrangements with past due customer late 30 days or more.

• Worked in the LPU (Latin Preference Unit) assisting with all Spanish calls whenever needed.

Education Wright College

 I am licensed practical nurse passing my NCLEX 10/2/08.

 First Aid/CPR certified; Pharmacology Certified, IV Certified

Languages I am fluent in both Spanish and English.

References Available Upon Request

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