Administrative/Clerical
Resume:
Ha Ngo
Kentwood, MI *****
Objective:
Obtain a clerical position in an office or hospital setting. I have many years of experience doing administrative and customer service. Looking for a company where I can utilize my skills and grow within the company.
Education:
High School Graduate 1990
Associates Degree – Liberal Arts
Current Employer:
Saint Mary’s Health Care- Urgent Care
03/2009 – present
Patient Registration Specialist
Register patients for Urgent Care, Labs, and Radiology Services by obtaining identification, insurance, and emergency contact information and entering it into the computer system. Verify insurance and collect co-pays, assemble charts, and data entry.
Past Employment:
Grand Valley Surgical Center
08/2006 – 01/2009
Business Office Rep
Check-in patients, collect co-pays, verify & scan insurance cards, answer a multi-line phone, process outgoing mail, sort & distribute incoming mail and faxes, manage doctors dictations, perm charts, data entry, filing, fax & email schedules to doctors offices, medical records, straighten up lobby area, lock doors at night.
Grand Valley Health Plan
11/2004 – 08/2006
Administrative Services
Answer a multi-line phone, greet visitors, data entry, filing, copying, typing, process outgoing mail, sort & distribute incoming mail and faxes, create proposals, verify & send out insurance cards to members, send out mailers, set up rooms for meetings and classes, schedule interviews for HR, send out rounding lists to Health Centers via email.
References
Diane Clements
Manager for Patient Access at Saint Mary’s – 685-6159
Amanda Dubay
Coordinator for Patient Access at Southwest Urgent Care – 685-3920
Peggy Navarro
Coordinator for Patient Access in ER department – 685-6035
Contact this candidate