Filing Clerk

**** ******* *** ***.

Houston, Texas ***** Phone: 832-***-****

E-mail:************@*****.***

Gabrielle Cross

Summary of Qualifications

One years of Sales and Customer Service experience with strong professional telephone etiquette and one-on-one interaction with clients

Proactive self-starter with problem-solving skills

Work great as a individual and team player under minimal supervision

Employment

11/2010 – 12/2010 Churches Marshall, TX

Cashier

Answered phones, managed client receptions, accepted tenant calls

Provided quality assurance and performing under pressure

Meet and exceed daily goals

Processed cash and credit card payments

Focused toward the big picture of analytics

Provided excellent customer service

2/2009 –10/2010 Simply Sister’s Catering Houston, TX

Clerical/ Sales Associate

Processed incoming calls from clients in a professional, polite, and courteous manner

Followed- up in a timely manner to ensure customer satisfaction

Processed contracts and client agreements understood all programs, systems, and procedures

Regularly exercised independent judgment and discretion in dealing with customers

Maintained proper workflow consistency within the Human Resources department

WALMART

CASHIER FOR 10 MONTHS

Education

2008 – 2009 North Shore Senior High School Houston, Tx

General Studies

• Diploma

2009 – 2010 Wiley College Marshall, Tx

Computer Science

• Complete 1year 1/2

2008 – Current Houston Community College Houston, Tx

Computer Science

Technical Skills

Computer literate: Entry Level Microsoft Office Suite, Personal Computer Spreadsheet Software (Excel), Word Processing Software (Word, WordPerfect, etc.)

Internet Browser (Internet Explore, Firefox, Yahoo, Google, etc.), E-Mail Software (G-Mail, Yahoo Mail, etc.) Windows Media Player, Adobe Acrobat, Windows XP, General office equipment (fax, scan, email, copier)

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