**** ********* **. ******, ** ***** **********@*****.*** 404-***-****
Amberia Davis
Objective
Interested in obtaining a position where commitment to customer satisfaction and 4 years of experience will add value to an established company.
Experience
06/2011-02/2012 Ashworth College Norcross, Ga
Admissions Advisor
Speaking with prospective students who call Ashworth or who are reached using our predictive dialer
Presenting the programs and qualities of Ashworth in a professional manner
Enrolling students that are looking to proceed
Using a windows-based PC to enter prospect and enrollment information
10/2010-05/2011 Preo Mortgage Atlanta, Ga
Client Relations Manager
Assist customers with refinancing
Making outbound calls
Take inbound calls
Meet daily goals
Work in a commission-based environment
12/2008-10/2010 Foundation Financial Group Atlanta, Ga
Loan Officer
Selling loans while determining who are appropriate clients
Building relationships with customers
Attend daily meetings
Cold-calling(at least 250 calls per day)
Meet daily goals
07/2007-08/2008 Sitel, Inc. Starkville,MS
Call center tech support agent
Assist customers with internet issues
Taking inbound calls
Education
2011-Now Georgia Perimeter College Dunwoody, GA
2004-2007 Ackerman High School Ackerman, MS
High School Diploma
Rewards
July 2008 Team member of the month award
April 2010 Recognized for Pride, Knowledge, Attitude, Respect and Teamwork
Skills
Type 65 wpm
Proficient with Microsoft Office Programs
Ability to work well with operating systems