Human Resources Training
Resume:
MARIA KIRKWOOD
Garland, TX *5043
SUMMARY OF EXPERIENCE QUALIFICATIONS
Benefits Administration Recruitment & Training
Communication & Leadership Project Management
Unemployment Coordination Supervisory Experience
Executive Reporting Office Administration
SILVER LINE BUILDING PRODUCTS, L.P. an ANDERSEN COMPANY
Garland, Texas
July 2010 - Present
HR Coordinator
Recruitment of hourly, clerical, professional and managerial staff, including temporary personnel of all levels
Processed all new hires, terminations, pay changes and personal information changes in PeopleSoft
Processed all temporary personnel in Novatime from start to termination, including changes
Administered new hire and intern process with utilization of HireRight and E-Verify: pre-screening, employment verifications, orientations and benefit enrollments. .
Managed and maintained various daily, weekly and monthly labor reports for managers and executive management team
Managed all performance reviews, training documentation, and corrective actions
Administered medical, dental, vision, life insurance, 401K, STD, LTD, FMLA, open enrollments and tuition reimbursement
Assisted personnel with inquiries regarding benefits, payroll issues, EPA program and policy issues
Organized and presented training sessions for employees and managers regarding sexual harassment and respectful workplace
Counseled managers, supervisors and employees regarding policies and procedures in the areas of employee relations, compensation, benefits, performance management, training, progressive discipline and employee development
Managed and maintained all confidential employee records, medical files, I-9, leaves and other sensitive information
Managed Employee Recognition program for attendance, performance,
Tour Coordinator responsible for corporate visits, plant tours, sales meetings, luncheons, holiday events and gatherings
TEXAS WORKFORCE COMMISSION
WORKFORCE SOLUTION CENTER
Mesquite, Texas
June 2009 – June 2010
Workforce Development Specialist
Assists job seekers and employers to fill job vacancies with individuals who possess the necessary skills and experience for the job
Accept and process WorkInTexas applications ensuring completeness and quality
Provide technical assistance in using WIT to obtain optimum results
Refer and job develop applicants to suitable employment
Assist applicants in developing quality WorkInTexas (WIT) applications for employment by securing and recording information reflecting work qualifications based on experience, training, skills, abilities, interests and other factors relevant to proper selection for referral to suitable job openings
Perform employment counseling and/or case management of applicants who present unusual placement and/or job adjustment challenges, especially during periods of high unemployment and stressed economic conditions
Interview clients and use assessment tools, to assess education, experience, skills, interest, and other relevant factors to fully explore client’s career development opportunities and possible training needs.
Disseminate labor market information and information regarding Workforce Development Services, Temporary Assistance to Needy Families (TANF), Food Stamp Employment and Training (FSET), Workforce Investments Act (WIA), Child Care and Development, Project RIO, Job Corps, Trade Adjustment Assistance (TAA), Unemployment Insurance and supportive services.
SAFECO INSURANCE
Richardson, Texas
June 2008 – January 2009
Human Resources Associate
Training support on self-service tools and processes such as Focus, Intranet and Time & Attendance: Work Brain
Point of contact for 300+ employees to facilitate escalated issues related to HR processes, policies and vendors
Coordinated the on-boarding process of new hires for various states onsite and virtually through web based sessions
Coordinated unemployment claims with TALX and HR Business Partners for documentation and hearing preparation
Managed Texas Workers Compensation program related to review of injury reports, disbursement of packets and acknowledgements, tracking report and completion of Wage Statement requests
Managed an executive summary report for the Auto Liability group; report included data on headcount, new hires, terminations, pending new hires, and performance improvement plan status
Assisted Leave of Absence group with set up and update of Access files, Outlook, Sharepoint folders, as well as issuance and coordination of return to work emails
UNIVERSAL FOREST PRODUCTS WESTERN DIVISION, INC.
Dallas, Texas
July 2006 – February 2008
Human Resources Administrator
Administered benefit plans: medical, dental, vision, life, STD, 401K, FSA, Stock Option Purchase
Processed employee changes and updates and loaded through Workflow process to On Base system
Managed employment advertisements, screened applicants, administered pre-employment assessments and onsite drug tests
Coordinated new hire orientations, disciplinary meetings and terminations
Coordinated and performed supervisor and management training for coaching and mentoring
Administered performance reviews, attendance points system and awards program
Administered payroll reports, verified hours, resolved errors and calculated OT reports for all departments
Managed temporary agency contracts and coordinated temporary personnel
Assisted employees in resolving benefit, payroll and personnel issues
Managed unemployment claims, appeals and hearings
Prepared and maintained various executive reports for Plant Manager and GMO
Assisted Safety Director with Workers Compensation claims, safety meetings, training, DOT retraining and Continuous Improvement Program
Coordinated functions for plant: holiday parties, competitions and open enrollments
MARQUESS & ASSOCIATES, INC. – Client: DEPENDABLE AUTO SHIPPERS, INC.
Mesquite, Texas
February 2006 – June 2006
Benefits Administrator
Administered benefit plans: medical, dental, vision, life, STD, 401K and open enrollments
Coordinated and managed the new hire orientation process for drivers, clerical and management personnel
Set up all benefit deductions in payroll system
Reconciled carrier invoices for all company benefit plans
Administered COBRA through third party (Conexis) secured site
Maintained and updated all benefit member insurance files
Served as liaison between members and carriers to resolve issues regarding eligibility, coverage, claims and invoices
PREFERRED RESTAURANT SERVICES L.P.
Addison, Texas
June 2002 - December 2005
Benefits Administrator
Administered health plans: medical, dental, vision, life, STD and open enrollment
Served as liaison between members and carriers to resolve issues such as eligibility, coverage, claims and invoices
Administered COBRA through third party carrier regarding new members, terminations, changes, updates
Maintained and updated payroll system with new hire's, terminations and changes
Maintained and updated all carrier secured sites regarding benefits and plan changes
Maintained employee records, correspondences regarding employment verifications, child and medical supports
Reconciled billing invoices for benefit only clients through Excel and QuickBooks
Managed reports to assist with new client census information and client renewals
Answered and routed incoming calls from SYSCO clients, potential clients and current clients
HILITE INDUSTRIES AUTOMOTIVE L.P.
Carrollton, Texas
November 1995 - May 2001
Human Resources Administrator
Recruitment of hourly, clerical, professional and managerial staff for a headquarter company with 500+ employees
Charged with adhering to all Union agreements regarding wage, discipline, performance reviews, leave of absence, job titles, job bids and promotions
Managed new hire process: pre-screening, employment verifications, orientations and benefit enrollments
Managed and maintained various monthly labor reports for managers and executive management team
Assisted all four company divisions (Surfaces, Pitts, Mapco and Corporate) to meet QS-9000 requirements related to performance reviews, training documentation, training matrix and job descriptions
Administered medical, dental, vision, life insurance, 401K, STD, LTD, FMLA, open enrollments, tuition reimbursement, uniform program and English classes
Served as liaison between members and carriers to resolve issues of eligibility, coverage and claims
Administered COBRA in-house for three years then through third party carrier
Organized and presented training sessions for employees and managers regarding sexual harassment and safety policies
Counseled managers, supervisors and employees regarding policies and procedures in the areas of employee relations, compensation, benefits, performance management, training, progressive discipline and employee development
Managed and maintained all confidential employee records, medical files, leaves and other sensitive information
EDUCATION
Lamar University
Fashion Retailing and Merchandising
Beaumont, Texas
1986 – 1989
ADDITIONAL QUALIFICATIONS
HireRght
E-Verify
Novatime Time & Attendance
Access
FOCUS – Self Service Tool
Intuit Payroll
MFGPRO with Report Writer
Millenium Payroll system
MS Excel
MS Word
Oracle
People Soft
Saba Centra
Virtual Edge
Fluent in Spanish
CERTIFICATIONS
Personnel Selection & Development Workplace Issues
Supervisory Skills Sexual Harassment
Employee Enhancement Managing Without the Title
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