Dedicated Administrative Assistant

G. Richard

SUMMARY OF QUALIFICATION

Twenty years experience in secretarial, clerical, and administrative support

WORK EXPERIENCE

February 2006 to present TruGreen LandCare, Orlando FL

Region Office

Administrative Assistant

• Accounts Payable

• Assist Division Vice President, Region Manager, and Sales Manager

• Assist eight branch office managers

• Current leases, eight branch offices

• Expense reports using Pathway Net

• Gain/loss spreadsheet, collecting and tracking starts and stops of contracts

• JD Edwards Program, print financial reports and maintain notebooks

• Printer and copier, servicing / toner

• Mail distribution

• Meeting coordinator

• Ordering office supplies and keeping inventory

• Travel arrangements

April 2003 to February 2006 Joint Development Integration Facility (JDIF),

Northrop Grumman Mission Systems (NGMS), Orlando, FL

Administrative Assistant

• Assist with preparing quarterly program review report; PowerPoint slide revisions

• Compile weekly JDIF report; collecting information from department leads and inserting in report, checking for spelling and formatting before submitting to the program manager

• Coordinate team luncheons and birthday celebrations

• Facilitate and arrange travel itineraries for the JDIF Program Manager and other JDIF staff; process travel Business Expense Report using the CONCUR System

• Maintain the JDIF personnel data rosters

• Maintain the AEO Documentation Notebook with library content; running widgets from CDs

• NGMS mail pickup and distribution

• Organize and maintain tracking charts

• Organize mail bins

• Schedule conference rooms and track responses using Microsoft Outlook

• Support with personnel actions with Human Resources Office

November 1996 to June 2002 The Espy Company, Atlanta, GA

Office Manager / Administrative Assistant

• Contact person for group medical insurance

• Notarize documents

• Personal assistant to the owner / managing partner

• Process payroll checks for four employees using QuickBooks

• Process quarterly payroll tax returns using QuickBooks for accountant’s review

• Travel arrangements

• Type property descriptions for real estate documents

Glenda F Richard

Page 2

August 1989 to August 1996 Libbey Inc., Atlanta, GA

Executive Administrative Assistant to East Region Sales Manager

Senior Retail Sales / Service Correspondent

• Process pay increases.

• Resolve claims and deductions made from customer invoiced glassware and

approve legitimate deductions from the invoice or compose letter explaining the reason for denial and requesting payment

• Process orders for major department stores and specialty shops

• Schedule travel arrangements for sales manager

• Support 11 district sales offices with information needed in sales manager’s absence

• Process travel and entertainment expense reports

• Work with retail store buyers and marketing representatives providing samples and pricing

AWARDS & COMMENDATIONS

• Northrop Grumman Mission Systems Timely Award Program Recognition

• Northrop Grumman Mission Systems Employee Appreciation Award recipient (3 times)

LICENSE

• Notary Public License

• Inactive DOD Secret Security Clearance (can be reactivated before February 2008)

TECHNICAL SKILLS

• Microsoft Word, Outlook, Excel, and PowerPoint

• CONCUR Expense Report System

• JD Edwards Program

• Pathway Net Expense Report System

• Typing (80 WPM), 10 key calculator

• Internet; worked with Web Master to edit original home page

TRAINING CLASSES

• Microsoft Excel

• Microsoft PowerPoint

ADDITIONAL WORK EXPERIENCE (PART-TIME)

August 2002 to present Schakolad Chocolate Factory

Sales Winter Park, FL

• create gift baskets

• customer sales in store

• package corporate orders

• work every other weekend managing store alone

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