Customer Service Management
Resume:
Cathy J. Glascoe
Plainfield, IL.
Phone: 630-***-****
E-mail: kemhut@r.postjobfree.com
Objectives
Seeking an entry level position that will enhance my experience and utilize my growing skill set to benefit the company.
Education
2010-2014 DeVry University - Addison, IL.
Bachelors of Science in Business Administration
Concentration in Health Services Management
2009 College of DuPage - Glen Ellyn, IL.
General Education Certificate
Honors & Activities
Spring 2011 Dean’s List
1992 – 1996 Volunteer, Cuevas Fire Department
Pass Christian, Ms.
Summary
I am currently a part time student of DeVry University in Addison. I am a junior year in the business administration
program with a concentration in Health Services Management. I am working toward a bachelor degree with a cumulative
GPA of 3.14. I am seeking the opportunity to grow both professionally and personally.
Current Courses
• Health Care Policy
• Health Rights and Responsibilities
Relevant Course Work
•
• •
Critical Thinking and Problem Solving Computer Applications for Business
Cathy J. Glascoe
• •
Introduction to Business and Technology Principles of Management
• •
Data Analysis with Spreadsheets Introduction to Health Service Management
• •
Financial Accounting Interpersonal Communication
• Managerial Accounting
Skills
Multi-Tasking Capability to work independently as well as with a
team.
Attention to Detail
Typing 30 WPM
Time Management
Data Entry 4572 KPH
Active Learning
Microsoft Word 2010
Prioritization
Microsoft Excel 2010
Customer Service
Microsoft Power Point 2010
Strong Organization skills
Strong communication and interpersonal skills
Experience
Cimmarron Steak House: Oklahoma City, Oklahoma 73107 (1999)
• Waitress
• Cashier
• Customer Service
Shorty Smalls: Oklahoma City, OK. 73108 (1998)
Cathy J. Glascoe
• Waitress
• Cashier
• Customer Service
Waffle House: Oklahoma City, OK. 73108 (1997-1998)
• Waitress
• Hostess
• Cashier
• Customer Service
Contact this candidate