Customer Service

Experience:

July **** - Present

George H. Hewell and Son Funeral Home Jacksonville, FL

• Attendant

Livery and removals; Answer phones; work funerals and visitations.

Drive limos, hearse and flower van. Prep and prepare bodies for services, transport to cemetery, airport and/or cremations.

June 2007 – July 2008

Blue Cross Blue Shield of Florida: Jacksonville, FL

• Medical Review Unit

• Florida Hospital Association – Customer Service

• Provider Relations – Customer Service

Customer Service; multi task; phones; written; process claims; one on one relationship with providers; outbound calls; inbound calls. Knowledgeable in Medicare / Medicaid billing. Computer skills and programs used to multi task: Microsoft Word; Diamond; Siebel; Convergence; Excel

January 2007 – June 2007

Lab Corp, Incorporated: Jacksonville, FL

• Messenger / Driver

Transport / deliver / pickup bio-chemical hazardous materials from various locations and deliver to various draw sites, doctor’s office’s, hospitals, etc. Personable Personality / good people skills. Good driving record

September 2006 – February 2007

Brinks, Incorporated: Jacksonville, FL

• Messenger / Driver

Transport /deliver/pickup currency from banks, D licenses for Security & G licenses for gun; ATM technician. Armed and unarmed security

August 2001 – August 2006

Load King Manufacturing Co.: Jacksonville, FL

• Installation Technician

Project Manager for installation and servicing of Starbucks, Smoothie King and Border’s Coffee; Inventory control for all on-site equipment, products, and building materials; New hire trainee coordinator for all aspects of store fabrications; Member of project team to field test new building materials and applications for clients; OSHA / OCCA Inspection and Training officer.

Education:

06/1997 Jacksonville, FL University Christian School

High School – Graduated

References:

Personal and Professional will be furnished upon request

Contact this candidate