Project Manager Human Resources

DAVID A. SMITH

**** ******* ** *******, ** *****

(404) 593 – 3988 ***********@***.***

SUMMARY

A skilled management leader with expertise in retail operations and various support roles providing a diverse knowledge and unique skill set inclusive of merchandising, store development, team development, and process management/improvement. With a keen focus on providing a culture of Superior Customer Experience and Superior Team Member Experience a proven ability to manage projects from conception to implementation through collaborative planning within all levels of the business. Strong ability to get teams excited and motivated for who they work for, what they do for a living and overall opportunities within the company.

AREAS OF EXPERTISE

• Performance Management • Employee Relations/Retention

• Floor Plans/Planning • Process Environment Management

• Merchandising/Visual Display • Training and Development

PROFESSIONAL EXPERIENCE

ADVANCE AUTO PARTS INC., Roanoke, VA 2005 – 2011

General Manager of Retail Store, Lilburn, GA

Managed the implementation of DIY and DIFM business plan for growth, organization for driving sales, inspire team, customer services leader, P & L, merchandising, coaching, training, staffing and human resources.

Assistant Director of Store Set-Up

Managed the implementation of planning, organization, scheduling, coordinating of project’s, merchandising, training, recruiting/staffing, human resources issues, budgeting, and review team’s P & L’s in new stores, remodels and/or relocations.

• Coached managers/supervisors to reduce remodel payroll expense by per project in overtime through training, coaching and teaching planning /strategies development.

AUTOZONE INC., Memphis, TN 1987 - 2005

Project Manager for Store Set-up

Planned, organized, coordinated, merchandising, trained recruited/staffing, human resources issues, new stores set-up, store remodels and/or relocation (approximately 15+ locations annually).Developed a strategy to for 7+ new stores openings by year end by utilizing local operation staff, shared teams (which reduced the overtime/payroll by $10,000) and materials (reduces shipping cost within one area by 10%).

Director of Truck Pro Division

Coordinated the process environment management style in setting of new stores and remodels/relocation; trained staffed, planned, overseeing and coordinated construction with operations; planning, scheduled/ordered of fixtures and merchandises; budgeted for my division.

• Coordinated three new stores and implemented the set-up process to ensure that all fixtures and merchandise were being in staled and presented correctly by utilizing relative forms of communication

CAD/Remodel/Floor Plan Manager

Coordinated a staff of 10; to be developed and approved new remodel plans, blue prints, updating the data bank of over 1800 existing stores and blocks; drawing of test stores; planed organized, and evaluated floor plans; updated for over 1800 existing stores floor plans, approving orders for remodels of existing stores with increased annual net sales volume by 25% per average remodeled store.

• Created a design for a “Big Box” store that would encompass 90% of the parts and car accessories on the market. It would also serve as the training and education facility for DIY customers and schools.

• Redesigned a layout of a store that was averaging only minimal sales of expectation. By this redesign, the closed parts area and floor area within the store realized an increase in sales of 35% within two weeks.

Project Manager/Recruiter /Trainer

• Managed a staff of 90 with training, merchandising formula/techniques, visual plays

• Reviewed P & L statement and daily payroll of 9 teams

• Reviewed blue prints of existing and future new stores, remodels and relocations

• Successfully completed 15 stores within a 6 months period by coordinating six merchandising team and developing a construction strategy.

• Reduced the cost of shipping fixtures and signage by 40% by initiating and implementing a satellite warehouse.

• Reduced the return of fixtures by 20%

Set-Up Supervisor

Managed a staff of over 20; fixture set-up; merchandising, visual display, training, and installation of computers/electronics equipment in new/existing/remodel stores which contributed significantly to 20% store growth in stores.

EDUCATION

Bachelor Degree, Business, Strayer University, Morrow, GA Estimated Graduation Fall 2013

Associate Degree, Public Relation/Marketing, Mississippi State University, Starkville, MS

Continue Education in CAD/Business Management, University of Memphis, Memphis, TN

CERTIFICATIONS

Leadership Training Program

Diversity and Sexual Harassment

Talent Management Training

Extra Miler Award (4 years)

Contact this candidate